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Restaurant Operations Manager
hace 2 meses
At Checkers & Rally's, we're committed to delivering exceptional Guest experiences and driving business results. As a Restaurant General Manager, you'll play a critical role in achieving this vision by leading our restaurant teams to deliver outstanding service, sales, and profits.
Key Responsibilities:- Meet or exceed sales and profit goals by effectively managing all aspects of the restaurant's P&L
- Continuously analyze data to identify opportunities for improvement and develop strategies to increase sales, profits, and restaurant efficiency
- Determine staffing needs and hire qualified candidates to fill key positions
- Ensure shifts are properly staffed to maintain consistent operations and Guest satisfaction
- Train Team Members and Managers on operations, policies, and procedures, as well as Guest service best practices
- Identify and respond to complaints and policy/procedure violations
- Provide regular feedback and coaching to employees on their performance
- Maintain a safe, clean, and fun environment for employees and Guests
- High School Diploma or General Education Degree (GED) - Preferred
- Food Safety Certified
- Over 2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communication skills
- Ability to work flexible schedules and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well-trained
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
- Benefits & Rewards: We offer comprehensive benefits, such as Medical and Dental Plans, as well as recognition programs, including bonuses and incentives like our all-expenses-paid annual cruise