Service Operations Project Manager, Repairs

hace 4 semanas

Rio Cañas, Puerto Rico Metso Outotec A tiempo completo

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 10/31/2024

Introduction

We are seeking a Service Operations Project Manager to join our Repair Center team. You will be responsible for Project execution and related customer communication. Projects will range from rotables, retrofits, and equipment repairs delivered to customers that occur within the Metso Service Facility operations. The Project Manager will define scopes of work, ensure timely part(s) deliveries to meet customer expectations, and fulfill contract obligations. The Project Manager is responsible for stakeholder communication and relationship management including customers, suppliers, and internal units.

In this position, you will report to the Senior Mechanical Engineering Manager.

This position is mainly located in Mesa, AZ but, we offer flexible working arrangements, including hybrid options; however, this position may involve up to 30% of international or domestic travel to customer sites and other internal Metso sites for training/meetings.

What You'll Do: Lead and Manage Projects: Oversee component exchange contracts, inventory consignment contracts, and major repair shop service events, ensuring alignment with Metso's global processes and policies. Deliver Quality: Ensure projects are well-resourced, meet customer expectations, and fulfill contract obligations while achieving targets for safety, quality, schedule, and budget. Collaborate and Coordinate: Work closely with Sales Account Managers and the Proposal Department to coordinate sold projects. Prepare and oversee internal and external kick-off meetings to define project requirements and clarify contractual issues. Innovate and Improve: Liaise with technical support staff to design procedures, special tooling, jigs, and fixtures needed for project execution. Identify continuous improvement opportunities and provide feedback to stakeholders Customer Engagement: Visit customer sites for meetings, equipment evaluations, and coordination, ensuring quality technical support and service. TrackGrowth: Take a leadership role in planning and implementing large and complex projects, making recommendations to improve shop methods and efficiency. Who You Are: Extensive Project Management Expertise: Leverage your rich experience in project management, complemented by a solid technical background. Experience in the mining industry is a significant advantage, positioning you as an important contributor to our team. Technical Proficiency: Experience with SAP and Salesforce is a valuable asset. Ability to understand engineering drawings and a solid grasp of commercial and legal terms and conditions. Leadership and Communication: High leadership skills with a bias for action, high written and verbal communication skills, and the ability to motivate teamwork. Detail-Oriented: High degree of precision and attention to detail, with in-depth knowledge of Microsoft Office products (Word, Excel, Project, PowerPoint, Outlook). Global Mobility: Must possess a valid driver's license and the ability to obtain and maintain a valid passport. Fluent in English, with knowledge of Metso equipment products being beneficial. What's in it for you An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change. Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys. Compensation and rewards - Global incentive program tied to business and performance targets. Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment. A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together. Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities. Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication. Get in touch
Want to rise above the possible with us? Click 'Apply now' to leave your application.

For additional information, please contact Francesa Palermo, Talent Acquisition Specialist, via email at ****** .

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.

Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial

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