Bank Call Center Representative
hace 1 mes
Choosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. Primary Function: Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account information. Transfers calls to appropriate department or employee; and processes transactions, member correspondence, and requests via email and telephone. Informs members of products and services and develops opportunities to cross-sell products. Handles all member transactions with complete discretion and confidentiality. Essential Duties and Responsibilities: Functions as a full-service member service rep providing accurate deposit, transfer, and disbursement services to members via telephone and/or electronic requests. Researches and resolves routine issues or questions for members on accounts; and continuously monitors voice or email to ensure members' requests are met in a timely manner. Provides information on Certificates of Deposit and assists with simple roll-over of CDs as requested by member. Takes applications for CDs and coordinates application with Senior Branch Supervisor. Completes payroll distribution change requests, following credit union procedure guidelines. Verifies and updates member address information as needed or requested. Assists with stop payment requests following credit union procedures. Transfers money to various accounts and/or make loan payments as requested by member. Provides share and loan rates, account balances, check clearings, deposits, auto value information, and any other information as requested by the member. Accepts member's check reorder requests, and verifies information for accuracy. Assists members with statement inquiries and remote access; researches errors, and provides resolution; and/or refers member to proper department for resolution of issue/request. Attends training sessions upon request. Cross-trains for other functions within the branch/department and performs those responsibilities as requested. Informs members of credit union products and services, explaining features and benefits; and cross-sells products and services when appropriate. Adheres to the anti-money laundering policy and the Bank Secrecy laws. Assumes other duties as new products, services, or technology are introduced. Note: The above is a description of the ordinary and essential duties of the position. Other duties both related and unrelated to the above may be assigned and therefore required. Knowledge, Skills, and Experience Required: Professional and pleasant interpersonal and communication skills are essential for servicing Credit Union members and projecting a positive image as representative for the Credit Union. Work requires general knowledge of all Credit Union products and services. Requires education equivalent to a four-year high school education. Proficiency with computer software applications is required. Position requires one year of member service or call center experience in a bank or credit union. Position requires the ability to read and understand oral and written instructions. Requires the ability to effectively communicate with members or employees and to solve day-to-day problems involving several variables in standard situations. Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest) are required. Job Posted by ApplicantPro
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Virtual Call Center Supervisor
hace 1 mes
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoJob Title: Virtual Call Center SupervisorLocation: Fully RemoteRate: DOEJob Overview: Overseas Adventure Travel is seeking an experienced and dynamic Virtual Call Center Supervisor with a strong background in managing remote teams. This role is fully virtual and focuses on overseeing and guiding a team of remote customer service representatives who are...
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Virtual Call Center Supervisor
hace 4 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoJob Title: Virtual Call Center SupervisorJob Overview: Overseas Adventure Travel is seeking an experienced and dynamic Virtual Call Center Supervisor with a strong background in managing remote teams. This role is fully virtual and focuses on overseeing and guiding a team of remote customer service representatives who are dedicated to delivering exceptional...
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Virtual Call Center Team Lead
hace 4 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoJob Title: Virtual Call Center SupervisorLocation: Fully RemoteRate: DOEJob Overview: Overseas Adventure Travel is seeking an experienced and dynamic Virtual Call Center Supervisor with a strong background in managing remote teams. This role is fully virtual and focuses on overseeing and guiding a team of remote customer service representatives who are...
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Call Center Quality Assurance Specialist
hace 4 semanas
Puerto Diablo, Puerto Rico Massachusetts General Hospital A tiempo completoDescription The Opportunity: The MGH/MGPO Ambulatory Contact Center supports the strategic operations of Massachusetts General Hospital and the Massachusetts General Physician Organization to improve service for patients and referring providers seeking care at our organization. The Quality Assurance Specialist, under the guidance of the Quality and Training...
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Customer Service Representative
hace 1 mes
Puerto Diablo, Puerto Rico Teksystems A tiempo completoNOW HIRING - CALL CENTER REPRESENTATIVE for a top third party healthcare organizationFULL TIMEMON - FRI, SHIFTS BETWEEN 7AM -6PM ON SITE BOSTON, MA-handle high volume 1800 calls from patients of local hopsitals and clinics-navigate dual computer monitors-update patient information in computer system-answer general inquiries, schedule/reschedule appointments,...
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Welcome Center Representative
hace 1 mes
Puerto Diablo, Puerto Rico Ymca Of Greater Boston A tiempo completoWelcome Center Representative - Chinatown (Wang) Department: Center StaffEmployment Type: Part TimeLocation: Wang YMCADescription Position: Welcome Center RepresentativeJoin our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center...
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Medical Technologist Ii
hace 4 semanas
Puerto Diablo, Puerto Rico Boston Medical Center A tiempo completoBoston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible...
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Clinical Outreach Representative
hace 1 mes
Puerto Diablo, Puerto Rico The Renfrew Center A tiempo completoThe Renfrew Center of Boston, MA, has an opening for a full-time Clinical Outreach Representative. Build your career with the leading provider in the field of eating disorders!As a company that values diversity, equity, and inclusion, The Renfrew Center is dedicated to searching for and hiring individuals of all backgrounds and experiences. Renfrew is...
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Security Operations Center
hace 1 mes
Puerto Diablo, Puerto Rico Securitas Security Services Usa, Inc. A tiempo completoSecuritas Security Services USA Inc. JOB SPECS: Job Title: Security Operations Center Wage: $21/hr Location: Cambridge, MA OVERVIEW: Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a...
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Medical Laboratory Specialist II
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Boston Medical Center A tiempo completoAbout the RoleBoston Medical Center seeks a skilled Medical Technologist II to join our Blood Bank team. As a Medical Technologist II, you will be responsible for performing blood bank transfusion service patient testing and interpreting results.Key Responsibilities:Conduct blood bank testing and interpretation of results.Ensure accurate specimen...
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Registered Nurse Pace
hace 1 mes
Puerto Diablo, Puerto Rico Uphams Corner Health Center A tiempo completoJob Details Job Location1140 Dorchester Ave. - Dorchester, MADescription New grads are welcome to apply! we provide orientation and training. Uphams PACE is looking to hire compassionate and mission driven NursesAre you looking for a challenging and rewarding job experience? Do you enjoy working with older adults? Nurses at Uphams PACE are core members of an...
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Provider Scheduling Coordinator
hace 1 mes
Puerto Diablo, Puerto Rico Joslin Diabetes Center A tiempo completoThe Provider Scheduling Coordinator will be responsible for coordinating and managing the master provider schedules for the clinics. This role will work collaboratively with specialty clinics within Adult Diabetes (AD), Beetham Eye Institute (BEI), and Pediatrics to ensure adequate coverage is provided. Actively assign hospital coverage, weekend call, night...
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Medical Technologist II
hace 3 semanas
Puerto Diablo Barrio, Puerto Rico Boston Medical Center A tiempo completoJob Title: Medical Technologist IIBoston Medical Center (BMC) is a leading healthcare provider in New England, offering a wide range of medical services to the community. As a Medical Technologist II, you will play a critical role in ensuring the accuracy and reliability of laboratory test results.Key Responsibilities:Perform high-complexity testing in the...
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Puerto Diablo, Puerto Rico Emerson College A tiempo completoJoin our community and experience Emerson College!The Assistant Manager of the Journalism Production Center plays a crucial role in overseeing the daily evening operations, ensuring smooth functionality and high-quality support within the Journalism Production Center. This position involves supervising student staff, providing technical guidance and...
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Security Operations Center Specialist
hace 4 semanas
Puerto Diablo Barrio, Puerto Rico Securitas Security Services Usa, Inc. A tiempo completoJob Title: Security Operations Center SpecialistSecuritas Security Services USA Inc. JOB SPECS: Job Title: Security Operations Center Specialist Wage: $21/hr Location: Cambridge, MAJob Overview:Our Security Operations Center (SOC) is a highly sought-after role for individuals with experience in security-related fields. If you have a background in call center...
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Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoJob Description - Coordinating Center Project Manager, BWH Center for Clinical Investigation, Hybrid (3302393)We are seeking an intellectually curious and highly organized individual with clinical trial interest/experience to serve as a Project Manager in the BWH Center for Clinical Investigation (CCI), and collaboratively with PIs from Massachusetts General...
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Puerto Diablo, Puerto Rico Boston Medical Center A tiempo completoPosition: Emergency DepartmentPatient Access RepresentativeDepartment: Patient Access ServicesSchedule: Full Time - (M-F 3p-11:30p)POSITION SUMMARY:The Patient Access Rep will be responsible for handling inbound and outbound communications for Emergency registration. The Patient Access Rep will handle patient inquiries, following-up with patients resolving...
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Puerto Diablo, Puerto Rico Boston Medical Center A tiempo completoPOSITION SUMMARY: Under the general guidance of the Quality and Compliance Specialist, the Quality and Compliance Coordinator is responsible for the support of laboratory system compliance with regulations of the AABB and FDA for Blood Bank, CLIA, CAP and JCAHO, NCCLS, HCFA, OSHA, DPH, the HIPAA, and all payers. The Laboratory Quality and Compliance...
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Pharmacy Support Technician
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Iqvia A tiempo completoJob Title: Pharmacy Support TechnicianAs a Pharmacy Support Technician at IQVIA, you will play a crucial role in providing support to patients in need of available therapies. Our team helps biopharma, medical device, and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and...
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Ophthalmologist: Glaucoma Specialist
hace 1 mes
Puerto Diablo, Puerto Rico Joslin Diabetes Center A tiempo completoOverview:The Beetham Eye Institute of the Joslin Diabetes Center is seeking to recruit an Ophthalmologist: Glaucoma Specialist to provide strong glaucoma surgical expertise and expert clinical eye care for Beetham Eye Institute (BEI), Joslin Diabetes Center patients. Time will be allocated as follows: Clinic 100% Joslin Physicians are a part of Harvard...
