Host/Hostess

hace 5 meses


San Juan, Puerto Rico Highgate A tiempo completo

Overview

The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

Responsibilities

Greet and seat guests at appropriate tables in a timely manner. Be attentive of guests’ needs assist in providing a pleasant dining experience. Assist cashier in collection of money or credit cards from guests and servers as needed. Know how to prepare cashier report at the end of the shift. Pay out servers’ and service attendants’ tips if appropriate. Know how to properly take reservations for outlets. Ensure quality control of menus with regard to cleanliness and appearance. Perform opening and closing duties according to established sidework checklist. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Assist servers and cashiers in the servicing of guests as needed. Know and understand the state liquor laws. Ensure overall guest satisfaction.

Qualifications

High School diploma and/or experience in a hotel or a related field preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times.
  • Food Service Assistant

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Advocate Aurora Health A tiempo completo

    Key Responsibilities:As a Food Service Assistant - Host/Hostess PRN 1st Shift, you will ensure that physicians' diet orders are met by maintaining current and accurate patient card files and following specific standards for diet compliance. This includes processing diet orders, following physicians' instructions, and maintaining accurate records. Key...


  • San Juan, San Juan, Puerto Rico Fixins Soul Kitchen A tiempo completo

    Job Summary:We are seeking a highly skilled and charismatic Host/Hostess to join our team at Fixins Soul Kitchen. As a key member of our front-of-house staff, you will be responsible for providing exceptional guest service and ensuring a warm and welcoming experience for all patrons.Key Responsibilities:Warm and Welcoming: Greet guests with genuine...

  • Restaurant Ambassador

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Ihop A tiempo completo

    Host/Hostess Job DescriptionWe are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.Key Responsibilities:Greets guests and ensures a smooth dining experienceManages reservations and...

  • Dining Room Ambassador

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Fixins Soul Kitchen A tiempo completo

    Host/Hostess Job DescriptionWe are seeking a skilled and charismatic Host/Hostess to provide exceptional guest service and create a warm and inviting atmosphere at Fixins Soul Kitchen.Key Responsibilities:Guest Greeting: Welcome guests with a smile and ensure a comfortable and memorable arrival experience.Seating and Table Management: Utilize our...

  • Dining Ambassador

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Fixins Soul Kitchen A tiempo completo

    Host/Hostess Job DescriptionWe are seeking a skilled and charismatic Host/Hostess to provide exceptional guest service and create a warm and welcoming atmosphere at Fixins Soul Kitchen.Key Responsibilities:Guest Greeting: Greet guests with a smile and a warm welcome, setting the tone for a memorable dining experience.Seating and Table Management: Utilize our...

  • Dining Ambassador

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Fixins Soul Kitchen A tiempo completo

    Host/Hostess Job DescriptionWe are seeking a skilled and charismatic Host/Hostess to provide exceptional guest service and create a warm and welcoming atmosphere at Fixins Soul Kitchen.Key Responsibilities:Guest Greeting: Greet guests with a smile and a warm welcome, setting the tone for a memorable dining experience.Seating and Table Management: Utilize our...

  • Dining Ambassador

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Fixins Soul Kitchen A tiempo completo

    Host/Hostess Job DescriptionWe are seeking a skilled and charismatic Host/Hostess to provide exceptional guest service and create a warm and welcoming atmosphere at Fixins Soul Kitchen.Key Responsibilities:Guest Greeting: Greet guests with a smile and a warm welcome, setting the tone for a memorable dining experience.Table Management: Expertly manage table...

  • Restaurant Ambassador

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Seasons 52 A tiempo completo

    Be a Part of a Dynamic Team at Seasons 52We are seeking a skilled Host/Hostess to join our team at Seasons 52. As a key member of our front-of-house staff, you will be responsible for creating a warm and inviting atmosphere for our guests.Key Responsibilities:Provide exceptional customer service by greeting guests and ensuring a seamless dining...

  • Dining Ambassador

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Fixins Soul Kitchen A tiempo completo

    Host/Hostess Job DescriptionAbout the Role:We are seeking a skilled and charismatic Host/Hostess to provide exceptional guest service and create a warm and welcoming atmosphere at Fixins Soul Kitchen. As the first point of contact for our guests, you will be responsible for ensuring a seamless and memorable dining experience.Key Responsibilities:Warm and...

  • Room Service Coordinator

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Advocate Health A tiempo completo

    Job SummaryWe are seeking a skilled Room Service Operator to join our team at Advocate Trinity Hospital. As a key member of our hospitality team, you will be responsible for providing exceptional service to our patients and their families.Key ResponsibilitiesRespond to room service phone calls to obtain menu selections from patients and/or their...

  • Server and Bartender

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Ram Restaurant & Brewhouse Lake Stevens A tiempo completo

    Server, Bartender, Host/Hostess, Busser, Expo WantedWe are seeking a talented and enthusiastic team member to join our dynamic team at the Gold Medal Winning RAM Restaurant and Brewery in Lake Stevens.As a member of our team, you will have the opportunity to work in a fast-paced and award-winning environment, providing exceptional service to our guests and...


  • San Juan, San Juan, Puerto Rico Advocate Health A tiempo completo

    Job SummaryAs a Room Service Operator at Advocate Health, you will play a vital role in providing exceptional patient care and hospitality services. Your primary responsibility will be to assist patients and their families with menu selections and communicate special needs to dietitians. You will also be responsible for processing diet orders, updating...

  • Guest Service Expert

    hace 5 meses


    San Juan, Puerto Rico Marriott International A tiempo completo

    POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy...