Empleos: contact center agent

Sr Director Contact Center (Spanish Bilingual) As the Sr Director of the contact center, you will be responsible for the strategic planning and execution of all call center operations. This role will be responsible for the day-to-day operations, interactions, and escalations. This role will manage and lead all processes to continuously improve customer...

At Triple-S, we are committed to providing meaningful job experiences for Valuable People (Gente Valiosa). We strive for excellence in everything we do, from the way we work together to the way we serve our customers.When you join Triple-S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our...

WHAT YOU'LL DOStrategy & PlanningManage and administrate the entire telecommunications infrastructure and its associated software, including Contact Center, call management systems, voicemail, interactive voice response, and video conferencing systems.Develop long-range telecommunications development plans aligned with business strategy.Design and...

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members. ...

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their...

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their...

Company DescriptionBella Group is the most complete conglomerate of transportation companies in Puerto Rico. As a distribution company, Bella offers top quality products at the wholesale and retail level. Our objective is to provide solutions to the needs of our customers by constantly expanding our services and products, including motorcycles, cars, boats...

Únete a algo grande¿Quiénes somos?En Connect no solo resolvemos problemas, los transformamos en oportunidadesSomos una empresa de tecnología líder en Asistencia en Carretera y Hogar, con presencia en Puerto Rico, Panamá, Costa Rica, Colombia y México.Nuestra misión: llevar soluciones extraordinarias a situaciones del día a día. Si tienes talento,...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

At Triple-S, we are committed to providing meaningful job experiences for Valuable People (Gente Valiosa). We strive for excellence in everything we do, from the way we work together to the way we serve our customers.When you join Triple-S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

Job OverviewPenFed is hiring a Financial Center Manager to work onsite at our Ponce, Puerto Rico branch. The Financial Center Manager manages over ten (10) full time employees or manage multiple Financial Centers. The incumbent will be responsible for creating a team environment and driving a member-centric culture to make members' financial lives better....

Position Summary:The Client Success Agent provides operational, administrative, and client-facing support tothe Client Success department. This role assists with daily coordination, communication,data management, studio bookings, inquiries, client experience processes, royalty-relatedsupport, and cross-departmental coordination. The position requires strong...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

Fajardo storeWhat´s the role? As a Sales & Service Agent you will manage customer service experience and claims to resolve accurately with focus to up sell services offered by Liberty and offer automatic payment options at our stores. You will also offer fixed and mobile services and products in a timely and professional manner and meet all sales...

Los Colobos storeWhat´s the role? As a Sales & Service Agent you will manage customer service experience and claims to resolve accurately with focus to up sell services offered by Liberty and offer automatic payment options at our stores. You will also offer fixed and mobile services and products in a timely and professional manner and meet all sales...

Los Colobos storeWhat´s the role? As a Sales & Service Agent you will manage customer service experience and claims to resolve accurately with focus to up sell services offered by Liberty and offer automatic payment options at our stores. You will also offer fixed and mobile services and products in a timely and professional manner and meet all sales...

What´s the role? As a Sales & Service Agent you will manage customer service experience and claims to resolve accurately with focus to up sell services offered by Liberty and offer automatic payment options at our stores. You will also offer fixed and mobile services and products in a timely and professional manner and meet all sales objectives. As a...

What´s the role? The Senior Manager CX Performance leads our Agent Performance team, focusing on training, quality, and knowledge management. This role involves managing a team of 8 people and implementing AI solutions to improve frontline performance. You will provide training and performance management, using technology to boost efficiency in contact...