customer service advisor

Regular Non-Exempt **GENERAL DESCRIPTION:** Responsible for providing guidance and orientation to individuals or members of Medicare and MCS Life products. This includes conducting satisfaction surveys and regulated calls while ensuring compliance with quality, experience, and service standards set by the company and the Centers for Medicare and...

Call center Representative Location: Aguadilla PR **Job Description** This position is responsible for providing exceptional customer service while maximizing productivity within our call center in such a manner that supports the mission, values and standards of the Company and focused on client satisfaction. Primary responsibilities include direct...

The Advisor, Marketing (Developer) executes, implements, and optimizes marketing technology solutions that enable automated, data-driven customer engagement across acquisition and lifecycle programs. This role translates strategic business requirements into scalable workflows, system integrations, customer journeys, and technical capabilities that support...

**BCforward is currently seeking a highly motivated Process Engineer Sr Advisor for an opportunity in San Juan PR 00918!** **Job Title: Process Engineer Sr Advisor** **Location: San Juan PR 00918** **Duration: 4 Months (Possibility of Extension)** **Anticipated Start Date: ASAP** (Please note this is the target date and is subject to change. BCforward...

**GENERAL DESCRIPTION:** Responsible for answering and making telephone calls to participating and non-participating providers offering services in the service area and outside the plan service area, as well as to policyholders. Guarantees that situations or service needs are solved at the time of the call and, if necessary, refer to their supervisor any...

Regular Non-Exempt **GENERAL DESCRIPTION:** Provides first-level technical support to internal and external customers by responding to service requests, answering inquiries, resolving or escalating technology-related issues, and ensuring timely follow-up. Troubleshoots hardware, software, and system problems, documents incidents and requests, and...

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA. Responsibilities: - Candidates...

**Job Description** **SALLY BEAUTY ADVISOR:** **Job Description:** By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor...

Join our dynamic team as an Advisor, Retail Channels (Concierge), where you will serve our high-end customers with a sharp and professional business approach. Your role will be pivotal in increasing revenues and expanding our portfolio by building goodwill and customer loyalty. You will make our high-end customers feel pampered and eager to deepen their...

As an Advance Project Engineer, you will be the leader of a software team assessing and driving achievement of program specific performance for multiple parallel projects, working closely with Project Engineers from other groups and the Program Managers. You will partner with the technical resource managers, assist with staffing, and be the primary focal for...

Summary / Objective The Client Business Director is a digital-first business leader responsible for driving client growth through data-driven, performance-oriented, and integrated marketing strategies. This role leads client relationships with a strong foundation in digital ecosystems, performance marketing, content strategy, and platform-driven campaigns,...

The Associate, Sales & Services (Branches), provides an excellent customer service experience while identifying client financial needs in order to present alternatives. Finds integrated and alternative solutions while cross-selling bank products such as loans, accounts, investment, mortgage, commercial, among others. Assists clients with questions and...

Regular Non-Exempt **GENERAL DESCRIPTION:** Responsible for providing frontline support within the Human Resources Services function by responding to employee inquiries and processing routine HR transactions throughout the employee lifecycle. Ensures transactions are completed accurately, timely, and in compliance with established policies,...

## **Job Purpose** This position is responsible for providing first-level technical support to end users and ensuring the effective delivery of IT services across the organization. The role supports the maintenance and operation of IT infrastructure, telephony, network connectivity, hardware, software, and user access services. The Technical Support...

Regular Exempt **GENERAL DESCRIPTION:** The Senior Account Executive represents the company in official service procedures and group renewals. Ensures effective attendance, communication, and resolution of various service-related situations as required by the clients. Serves as primary liaison between the employer or group and the management of...

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for talented associates to be a part of our team and drive excellence in every customer interaction. **Position Title:** Associate **Job...

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for talented associates to be a part of our team and drive excellence in every customer interaction. **Position Title:** Associate **Job...

****Overview**** CONSTRUYE TU FUTURO CON TSI Representante de Servicio al Cliente Remoto ****Detalles Del Puesto:**** Los candidatos contratados para posiciones remotas recibirán el equipo necesario proporcionado por la empresa. Durante el proceso de entrevista y orientación se brindará información adicional sobre el uso, manejo y políticas...

For Project Management services. **WHAT MAKES YOU A FIT: .png)** **The Technical Part:** - Bachelor’s Degree in Engineering  and at least ten plus (10+) years of experience on Pharma. - Bilingual, Spanish and English...

**QUANTITATIVE ANALYST** **RISK ASSESSMENT DEPARTMENT** **FIRSTBANK PR** **Our Company** At **FirstBank PR** , we strive to be trusted advisors to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida...