Recepcionist- Full Time

*Job Summary*

We are seeking a dynamic and organized Full-Time Receptionist to join our healthcare team In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a warm, professional, and efficient experience. Your responsibilities will include managing patient check-ins and check-outs, scheduling appointments, verifying insurance information, and maintaining accurate medical records. Your proactive approach and excellent communication skills will help streamline clinic operations while upholding the highest standards of confidentiality and patient care. This is an exciting opportunity for someone passionate about healthcare administration and eager to contribute to a supportive clinical environment.

*Responsibilities*

* Greet patients and visitors warmly, providing exceptional customer service at all times.
* Manage phone systems with professionalism, answering inquiries promptly and accurately
* Schedule appointments using electronic health record (EHR) systems such as Practice Fusion & Brain HI
* Process payments, and handle billing procedures related to medical services
* Review and update patient medical records, ensuring accuracy in documentation review and data entry
* Assist with medical administrative support tasks including filing, data entry, and managing electronic health records (EHR) systems.
* Maintain clinical confidentiality policies while handling sensitive patient information in compliance with HIPAA regulations
* Support clinical staff with intake procedures, medical coding (ICD-10, CPT coding), and documentation review as needed
* Operate office equipment such as printers, fax machines, and 10-key typing devices efficiently
* Coordinate front desk activities including appointment scheduling, patient check-in/out processes, and follow-up communications

*Requirements*

* Proven experience as a medical receptionist or in a healthcare office environment with clinic experience preferred
* Strong knowledge of EMR/EHR systems such as Practice Fusion preferred.
* Familiarity with medical billing processes including insurance verification and Medicare/Medicaid procedures
* Ability to handle multiple tasks efficiently in a fast-paced setting with excellent organizational skills
* Bilingual abilities are highly desirable to serve diverse patient populations effectively
* Knowledge of medical terminology and health insurance policies preferred
* Proficiency in Microsoft Office Suite including Word and Excel for documentation purposes
* Exceptional phone etiquette with multi-line phone system handling skills
* Ability to work under different tasks at the same time.
* Strong attention to detail for accurate data entry and documentation review
* Ability to maintain professionalism while managing clinical confidentiality policies under HIPAA guidelines
* Office management skills including appointment scheduling, patient intake processing, and office administrative support

Join our team where your dedication makes a difference We value energetic professionals committed to delivering outstanding patient service while supporting our healthcare mission. This full-time position offers an engaging work environment where your skills in medical office management will thrive at WoM.

Pay: From $* per hour

Expected hours: 40.0 per week

Benefits:
* Employee discount
* Free parking
* Paid sick time
* Paid time off

Work Location: In person