Call Center Representative

Hace 2 días

Guaynabo, Puerto Rico Zonic Design Jornada completa

*Call Center Representative Scheduler - No Sales or Telemarketing Involved*

Communicate with customers across the United States via inbound calls to schedule automotive service and recall appointments for car dealerships. Our office is located in Guaynabo, Puerto Rico.

*Job Requirements:*

High School Diploma and/or College Degree

Proficient Speaking and Writing in English

1+ Years of Customer Service Experience

Call Center Experience

Fully Bilingual

Must have a positive and friendly attitude

Enjoys delivering exceptional customer service

Full availability required

*Skills*:

Professional Phone Etiquette

Clear and Concise Communication Skills

Can Work Independently and as a Team Member

Detail Oriented

Ability to Take and Follow Instructions

Problem Solving Abilities

Ability to Work Under Pressure

Manage Daily Priorities and Responsibilities

Attention to Detail

Ability to Multi-Task

Strong Customer Service Skills

Knowledge in Trouble-Shooting

Full-Time inbound Hours/Pay:

- Monday - Saturday 8:00am-10:00pm

$11/hour + performance bonuses

Interview Process:

Please provide the best phone number for us to reach you and your availability, Monday through Friday, 10:30am-6:00pm.

Please allow 20 minutes for this call

Apply Now by Completing the Following:

- Attach Your Resume in English

Work Location:

Guaynabo, Puerto Rico

Job Type: Full-time

Pay: From $* per hour

Benefits:
* Health insurance
* Paid time off

Language:
* English (Required)

Shift availability:
* Day Shift (Required)
* Night Shift (Required)

Work Location: In person