Assistant Manager

We are seeking a dynamic and energetic Assistant Manager to lead our restaurant team to success In this pivotal role, you will oversee daily restaurant operations, ensure exceptional customer service, and foster a positive work environment. Your leadership will drive team performance, maintain high standards of food quality and safety, and support the overall profitability of the restaurant. This is an exciting opportunity for a motivated individual with a passion for hospitality management and team leadership to make a meaningful impact in a fast-paced, customer-focused setting.

Responsibilities

Assist in managing daily restaurant operations, including supervising staff, ensuring smooth shift transitions, and maintaining high standards of service excellence.
Oversee food preparation and food safety management to guarantee quality and compliance with health regulations.
Utilize POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation.
Conduct staff training sessions on food handling, customer service, POS usage, and safety procedures to enhance team skills and performance.
Monitor inventory control processes to ensure proper stock levels, minimize waste, and manage food production efficiently.
Support kitchen management by supervising food production, ensuring timely delivery of orders, and maintaining cleanliness standards.
Assist in budgeting, profit and loss analysis, and implementing cost-control measures to maximize restaurant profitability.
Lead by example in delivering outstanding customer service and resolving guest concerns promptly to foster loyalty.
Participate in interviewing potential team members and managing staff schedules to optimize coverage during peak hours.
Promote a positive team environment through effective communication, motivation, and leadership.

Qualifications

Proven experience in restaurant environments with strong knowledge of food preparation, cooking techniques, and food safety protocols.
Prior assistant manager or supervisory experience within the hospitality or food industry is required.
Familiarity with POS systems such as Aloha POS and Micros POS for sales processing and inventory management.
Solid understanding of restaurant management principles including shift management, kitchen operations, and customer service standards.
Strong skills in cash handling, basic math for financial transactions, and managing budgets.
Experience with food safety management practices and implementing health regulations.
Excellent communication skills with the ability to lead teams effectively through training & development initiatives.
Ability to handle multiple priorities efficiently while maintaining attention to detail in a fast-paced setting.
Hospitality management background with casual dining or fine dining experience is preferred; banquet or catering experience is a plus.