It Assistant Manager

The Assistant Information Technology Manager is responsible for supporting the Information Technology Manager in the administration, maintenance, and operation of the organization's technology infrastructure, ensuring the availability, security, and efficiency of the systems that support the company's commercial, financial, and operational activities. Coordinate the day-to-day operations of the Information Technology Department and monitor the availability, performance, capacity, security, and reliability of systems and technology infrastructure supporting Company operations. Primary Responsabilities Assist the Information Technology Manager in the administration, maintenance, and operation of the Company's technology infrastructure; in determining technology requirements, system capacity needs, and acquisition requirements based on current and anticipated operational needs. Serve as a liaison among Company users and leadership, Corporate IT, vendors, consultants, and technology service providers in technology-related matters. Supervise assigned IT personnel. Participate in the evaluation of resources, costs, operational impact, planning, coordination, and execution of technology projects, including system implementations, upgrades, migrations, integrations, infrastructure improvements, equipment replacements, and new technology initiatives. Monitor technology project progress and recommend corrective actions to the Information Technology Manager. Administer and oversee user accounts, groups, permissions, and access rights within corporate systems in accordance with established information security policies. Participate in the response to critical technology incidents, recommend appropriate solutions, and escalate high-impact matters to the Information Technology Manager as necessary. Provide and coordinate advanced technical support. Oversee technology equipment inventory. Assist in process-improvement initiatives, business continuity activities, and other departmental objectives. Assist in developing, maintaining, implementing, and enforcing IT operating procedures. Coordinate technology change-management activities. Bilingual: Must be fluent in English and Spanish Bachelor's Degree in Information Systems, Computer Science, Computer Engineering, or related field Five or more years of experience in technology infrastructure, systems administration, or IT leadership, including supervision of technical, administrative personnel and project management. Knoweledgeable in : ERP, database, and business application administration. Firewalls, antivirus solutions, endpoint protection, and multifactor authentication. Windows Server and Windows workstation administration. Physical servers, Nutanix virtualization systems administration, and cloud services. LAN, WAN, VPN, Wi-Fi, TCP/IP, DNS, and DHCP networks. Microsoft 365, Exchange Online, Teams, SharePoint, and OneDrive. Active Directory, Microsoft Entra ID, and Group Policies. Backup and disaster recovery systems administration. Mobile device management and security policies. Monitoring, inventory, and ticket management tools.

Benefits:
Health Insurance (Triple S). Vacations: Starting at 16 days per year, increasing based on years of service Sick Leave: Starting at 16 days per year, increasing based on years of service Sick Leave Bonos. Christmas Bonus (without cap). Paid day off for your birthday All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other protected category.