Call Center Representative

Hace 3 días

Carolina, Puerto Rico Tabox Human Resources Jornada completa

ESSENTIALS ROLES AND RESPONSIBILITIES

Answer incoming calls regarding issues related to make an appointment, a payment or other required information in accordance with Center performance metrics.

Answer incoming calls and perform outbound calls. Identify needs, clarify information, research every issue and providing solutions.

Route the case to the corresponding extension.

Identify system issues and route to the corresponding internal department.

Perform Special projects and/or other duties assigned by the Operations Manager

Tipo de puesto: Tiempo completo

Sueldo: A partir de $* la hora

Lugar de trabajo: Empleo presencial