Body Shop Manager
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Based in St. Maarten | Regional Responsibility – St. Maarten & Martinique
We are looking for an experienced and hands-on Body Shop Manager to lead the transformation and growth of our collision repair operations across St. Maarten and Martinique. You will lead everything from production flow and technician performance to parts, materials, quality control, customer satisfaction, and P&L performance. Main responsibilities may include:
* Oversee the complete repair journey, from estimating and parts ordering through production, quality control, and final delivery.
* Establish production schedules, conduct daily shop-floor walkthroughs, identify bottlenecks, and ensure teams remain focused on cycle time and productivity.
* Recruit, hire, train, develop, motivate, and retain a high-performing team of technicians, painters, estimators, and support staff.
* Take full ownership of revenue, labor and parts gross profit, operating expenses, budgets, and overall financial performance.
* Analyze capacity, staffing, parts availability, workflow, and productivity to continuously improve efficiency and reduce cycle times.
* Establish rigorous quality-control standards, oversee final inspections, resolve customer concerns, and drive strong CSI performance.
* Manage paint, parts, materials, and consumables while implementing effective waste-reduction and cost-per-repair-order controls.
* Maintain a safe, professional, and compliant working environment through regular inspections, training, and equipment maintenance.
* Maintain consistent operational standards between St. Maarten and Martinique through regular travel, performance reviews, coaching, and hands-on operational support.
* Build the structure, processes, culture, and talent required to bring both locations to a world-class level of collision repair performance.
*Required:*
* 5+ years of management experience in a dealership collision center or high-volume body shop.
* Strong technical knowledge of automotive body repair, paint systems, and collision repair processes.
* Demonstrated success managing P&L, budgets, productivity, and cost controls.
* Excellent organizational, communication, and problem-solving abilities.
* Experience with DMS platforms, estimating systems, and productivity-tracking tools.
* Solid understanding of insurance claims processes and industry practices.
* Valid driver's license and acceptable driving record.
* Willingness and ability to travel regularly between St. Maarten and Martinique.
* Associate's or Bachelor's degree in Business, Automotive Technology, or a related field.
* Experience with paint-system training and technician development.
Job Type: Full-time
Pay: $1.00 - $2.00 per day
Work Location: In person
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