IT Technical Support Specialist
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
Location:
Puerto Rico Department: Information Technology
Experience:
2+ years of related IT experience We are looking for an IT Technical Support Specialist to join our Information Technology team. This role will provide technical support to employees and airline operations, troubleshoot hardware and software issues, assist with system installations and configurations, and support IT operations across different areas.
Key Responsibilities
- Troubleshoot hardware, software, and system issues.
- Install and configure operating systems, applications, and peripheral devices.
- Provide technical support for employees and airline stations.
- Support Windows 10/11, Microsoft Office 365, and Active Directory.
- Assist with user profiles, password resets, permissions, and system access.
- Troubleshoot network connectivity, including TCP/IP, DHCP, DNS, LAN/WAN, and basic firewall, routing, and NAT issues.
- Support IP phones and PBX systems.
- Provide remote technical support and manage service desk tickets across Tier 1–3.
- Assist with application rollouts and system deployments.
- Support systems such as Java, Kronos, Oracle, and airline-specific platforms.
- Coordinate equipment setup for new employees and operational areas such as gates and ticket counters.
- Track software licenses, equipment, and IT supplies.
- Participate in IT meetings, orientations, and onboarding activities.
- Perform other duties as assigned by the IT Technical Support Supervisor. Qualifications
- Associate’s degree in Information Systems, Computer Science, or a related field.
- 2+ years of related IT experience.
- Industry certifications preferred, such as ITIL 4 Foundation, A+, Security+, CCNA, or other relevant certifications.
- Knowledge of hardware/software troubleshooting and network fundamentals.
- Experience with service desk tickets, support logs, and IT equipment.
- Ability to work under pressure in a deadline-oriented environment.
- Strong customer service and communication skills.
- Ability to maintain confidential information.
- Bilingual in Spanish and English. If you are an IT professional who enjoys troubleshooting, supporting users, and working in a fast-paced operational environment, we would love to hear from you. Interested? Send me a message or apply directly to learn more about the opportunity.
-
IT / CSV Specialist
Hace 1 semana
San Juan, Puerto Rico PACIV Jornada completaPACIV, a global leader in industrial automation solutions servicing the Life Sciences sector, is seeking a **IT / CSV Specialist** to provide technical support for laboratory applications, systems, infrastructure, and validation activities within a pharmaceutical manufacturing environment. **Position Responsibilities / Essential Functions:** - Provide IT...
-
Integrated Pest Management
Hace 5 días
Carolina, Puerto Rico Validation & Engineering Group, Inc. Jornada completa***Validation & Engineering Group, Inc.*** (V&EG) a ***Pinnaql*** company is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services. ...
-
GRC ANALYST- CORP. IT SECURITY
Hace 1 semana
San Juan, Puerto Rico FirstBank Jornada completa**GOVERNANCE, RISK & COMPLIANCE (GRC) ANALYST** **CORPORATE IT SECURITY** **FIRSTBANK PR** **Our Company** At **FirstBank PR** , we strive to be trusted advisors to our clients, and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin...
-
Sr Quality Engineer Specialist
Hace 1 semana
Carolina, Puerto Rico QRC Jornada completa**Company Description** ***QRC Group, LLC*** *is a firm dedicated to offer services to the Pharmaceutical, Medical Devices and Chemical Industries in the validation and regulatory fields.* *Log on now to our website http://www. **qrcgroup.com** / to learn more about our services and solutions!* **Job Description** Sr Quality Engineer Specialist to provide...
-
Sr Quality Engineer Specialist
Hace 1 semana
Carolina, Carolina, Puerto Rico QRC Group, Inc Jornada completa***QRC Group, LLC*** *is a firm dedicated to offer services to the Pharmaceutical, Medical Devices and Chemical Industries in the validation and regulatory fields.* *Log on now to our website http://www.**qrcgroup.com**/ to learn more about our services and solutions!* Sr Quality Engineer Specialist to provide senior- level and documentation support for...
-
Junior/Intermediate Applied AI Specialist
Hace 1 semana
San Juan, Puerto Rico DASH BPO Jornada completa**Job Description** **Role Overview** We are looking for a motivated Applied AI Specialist to join our growing Voice AI team. This role suits candidates who combine a solid grounding in software engineering fundamentals with strong testing discipline and a customer-focused mindset. You will initially own feature testing and quality assurance for our Voice...
-
Technical Support Associate
Hace 2 semanas
San Juan, Puerto Rico Assurant Jornada completa## **Job Purpose** This position is responsible for providing first-level technical support to end users and ensuring the effective delivery of IT services across the organization. The role supports the maintenance and operation of IT infrastructure, telephony, network connectivity, hardware, software, and user access services. The Technical Support...
-
SAP Implementation Specialist
Hace 2 semanas
San Juan, Puerto Rico Corporacion Sidif Del Caribe Jornada completa**Role Description** The SAP Implementation Specialist is a contract, on-site role based in San Juan. This role is responsible for planning, configuring, and implementing SAP modules, with a focus on aligning system functionality to client business processes and operational requirements. Daily tasks include analyzing current workflows, gathering...
-
IT Service Specialist
Hace 2 semanas
Cupey, San Juan, 11, Puerto Rico Popular Trabajo remoto Jornada completaDate: Sep 10, 2026 Location: San Juan-Cupey, PR Company: Popular Workplace Type: Hybrid **IT Service Specialist** **Job Description** Responsible for the coordination efforts within IT units and MSPs for the remediation of vulnerabilities identified on server, non-server, and application assets within the organization. They will...
-
IT Service Desk Analyst Level I
Hace 2 semanas
San Juan, Puerto Rico MCS Puerto Rico Jornada completaRegular Non-Exempt **GENERAL DESCRIPTION:** Provides first-level technical support to internal and external customers by responding to service requests, answering inquiries, resolving or escalating technology-related issues, and ensuring timely follow-up. Troubleshoots hardware, software, and system problems, documents incidents and requests, and...
