Community Specialist

Hace 2 días

San Juan, Puerto Rico American Lead Gen Trabajo remoto Jornada completa

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Company Description American Lead Gen is a performance-driven lead generation company focused on delivering exclusive, hyper-targeted leads through precision data sourcing and multi-channel strategies, including email, calling, SMS, SEO, and PPC. The organization is built to help clients own their markets rather than simply fill pipelines, offering one client per territory for true exclusivity and measurable results. Decisions are guided by strong values and a long-term vision, with an emphasis on building sustainable success across generations. Team members join a culture that rewards ambition, strategic thinking, and a willingness to scale beyond perceived limits. American Lead Gen seeks individuals who are energized by growth, innovation, and meaningful impact. Role Description This is a remote internship role for a Community Specialist. The Community Specialist will support online and offline community initiatives, helping to build relationships with prospects, clients, and partners through thoughtful engagement. Day-to-day responsibilities include monitoring community channels, responding to inquiries, facilitating conversations, and ensuring a positive, service-oriented experience across platforms. The role involves collaborating with marketing and sales teams to share community insights, support campaigns, and contribute to customer retention efforts. The Community Specialist will also help document community feedback and trends to inform continuous improvement and deepen American Lead Gen’s market presence. Qualifications
• Candidates should possess strong Interpersonal Skills and Community Engagement experience to build trust and meaningful relationships with diverse audiences.
• Candidates should possess clear and professional Communication skills to interact effectively across email, chat, social platforms, and video calls.
• Candidates should possess solid Customer Service abilities to handle inquiries, resolve concerns, and support a positive community experience.
• Candidates should possess Community Management skills to moderate discussions, uphold guidelines, and maintain an inclusive, respectful environment.
• Comfort working in a remote setting, with reliable internet access and the ability to manage time and prioritize tasks independently.
• Interest in marketing, lead generation, or growth-focused businesses; prior internship or volunteer experience in a community or customer-facing role is a plus.
• Strong organizational skills, attention to detail, and the ability to document interactions and insights clearly.

Community Specialist

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Community Specialist

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