field service engineer

hace 6 horas

San Juan, San Juan, Puerto Rico Rockwell Automation A tiempo completo

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us

Job Description

Position Summary:

We are looking for an experienced FIELD SERVICE ENGINEER to join our dynamic team. You will Provide customer support through the performance of on-site installation, and overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.

You will report to the Territory Service Manager, Anden Region.

Location: San Juan – Puerto Rico

Your Responsibilities:

  • Configuration, commissioning, maintenance, diagnostics, and troubleshooting of Rockwell Automation software and hardware products.
  • Provide technical support to customers during planned or emergency engineering services.
  • Resolve technical issues related to Rockwell Automation products.
  • Check out and approve operational quality of system equipment.
  • Instruct customers in the operation and maintenance of the system.
  • Be a company liaison with customer on administrative and technical matters for assigned projects.
  • Learn in Rockwell Automation products and technologies.
  • Prepare technical reports on what has been done during the services
  • Complete administrative tasks such as expense and time reports (Weekly)
  • Participate in the training processes provided by our organization.

The Essentials - You Will Have:

  • Bachelor's degree in engineering or related field.
  • 5 years' engineering and/or field/ services experience.
  • Technical knowledge of Control / Network / Power (Ideal).
  • PLC Programming Experience with Rockwell Automation Products.
  • Experience in the industrial automation field.
  • Customer service experience.
  • High English level.
  • This job requires flexibility to travel up to 70% of the time, which can include both domestic and international trips.

The Preferred - You Might Also Have:

Knowledge in Other Rockwell Automation product families:

  • Rslogix 5, 500, 5000.
  • Studio 5000 (CompactLogix, ControlLogix)
  • Factory Talk View Studio (ME,SE).
  • Factory Talk Historian, FactoryTalk AssetCentre, PlantPAx.
  • Factory Talk Batch
  • Ethernet/IP, Stratix Switches
  • Multiple networks including (ControlNet, Ethernet, Device Net, Modbus or DH+).
  • Servo /Motion Control
  • Low Voltage Power Flex drives, products and applications.

What We Offer:

  • Health Insurance
  • Employee Assistance Program (EAP).

At Rockwell Automation, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just you or other roles.

We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team

  • field service engineer

    hace 6 horas

    San Juan, San Juan, Puerto Rico Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Field Service Technician

    hace 6 horas

    San Juan, San Juan, Puerto Rico Integrated Power Services A tiempo completo

    Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You'll be able to work alongside some of the best...

  • Field Service Electrical Technician

    hace 6 horas

    San Juan, San Juan, Puerto Rico Integrated Power Services A tiempo completo

    Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You'll be able to work alongside some of the best...

  • Field Service Electrical Specialist

    hace 6 horas

    San Juan, San Juan, Puerto Rico Integrated Power Services A tiempo completo

    Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You'll be able to work alongside some of the best...

  • Associate Software Engineer

    hace 6 horas

    San Juan, San Juan, Puerto Rico El Comeback A tiempo completo

    ***Positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.*** Our client, Xtillion is a high-growth technology services firm based in San Juan, PR. The company seeks to capitalize on the booming Big Data and AI markets by helping enterprise clients optimize and secure their data infrastructure and turn...

  • Manager, Engineer Transmission

    hace 6 horas

    San Juan, San Juan, Puerto Rico LUMA Energy A tiempo completo

    LUMA - Built for Puerto RicoWe rely on electricity every day. We need it to run our appliances, power the streetlights and produce the goods and services that drive our economy.At LUMA we are committed to provide Puerto Rico with electricity that we all can depend on. At LUMA, we put people first — our employees, our customers and the communities where we...

  • 2026 College Program: Associate Software Engineer

    hace 6 horas

    San Juan, San Juan, Puerto Rico Xtillion A tiempo completo

    Are you ready to join a fast-moving team building real-world AI Solutions? Xtillion is an AI solutions firm that helps enterprises build, operationalize, and scale high-value AI tools systems. We do end-to-end AI engineering—from design to measurable business outcomes, bringing together deep data expertise and a clear focus on delivering results. Based in...

  • College Program: Associate Software Engineer

    hace 6 horas

    San Juan, San Juan, Puerto Rico El Comeback A tiempo completo

    ***Positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.***  Xtillion is a high-growth technology services firm based in San Juan, PR. The company seeks to capitalize on the booming Big Data and AI markets by helping enterprise clients optimize and secure their data infrastructure and turn data into...

  • 2026 College Program: Associate Software Engineer

    hace 2 semanas

    San Juan, San Juan, Puerto Rico El Comeback A tiempo completo

    ***Positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.*** Our client, Xtillion is a high-growth technology services firm based in San Juan, PR. The company seeks to capitalize on the booming Big Data and AI markets by helping enterprise clients optimize and secure their data infrastructure and turn...

  • IT Service Desk Analyst 1

    hace 6 horas

    San Juan, San Juan, Puerto Rico Harvard Partners Trusted IT Advisors A tiempo completo

    As the IT Service Desk Analyst I, you will be part of a geographically diverse, virtual Service Desk using Support Teams comprised of Support Analysts and Specialists. Each team contains IT technicians who may be asked to answer phone inquiries one day, triage Help Desk tickets the next day and go visit a user the third day. The IT Service Desk Analyst I...