Transaction & Compliance Broker - PR - (REMOTE)

We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the Puerto Rico.

Who is eXp?

Doing the audacious is part of eXp Realty's DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.

Come join us at eXp Realty – a 8x Glassdoor Best Places to Work organization

What you will do:

The Transaction & Compliance Broker will be responsible for supporting the Designated Managing Broker in the successful administration of eXp Realty brokerage operations in their state. In supporting our agents in the delivery of exceptional real estate brokerage service to their clients, this position will be assisting in all operational elements necessary to comply with the individual state license law, REALTOR association membership and MLS participation, along with the transaction review process, compliance training, and the eXp Risk Management program. This person will have an exceptional track record as a supervising real estate broker of a small to medium firm, an understanding of real estate brokerage at a state level, a collaborative approach and a boundless work ethic. They must be a "people-person" but also possess the ability to implement systems and processes.

As a participant on the eXp Realty state leadership team, the Transaction & Compliance Broker ensures that eXp delivers exceptional brokerage support to agents in their representation of clients and customers
Conducts training to enhance agent's knowledge and understanding of contract, risk management, licensing and state real estate law
Promptly responds to agents request for assistance
Effectively consults and engages with eXp agents and others in problem solving of matters associated with difficult or complex transaction issues
Performs contract review to ensure legal and contractual compliance of transactions
Supports the implementation of the eXp Risk Management Program and valued risk management tools to eXp Agents
Assist the ongoing enhancement of and compliance with company-wide and individual state brokerage operations manuals
Supports innovation in how the company can efficiently support its growing state agent base in terms of brokerage operations
Coordinates distribution of inbound mail
Such other duties as may be assigned
Other Duties As Assigned

How you will make an impact:

Be the subject matter expert in your area of expertise.
High degree of advanced knowledge, conceptual understanding, and implementation.
Perform designated job tasks efficiently and within the provided time frame.
Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.
Attend virtual meetings, provide updates on progress, and actively participate in discussions.
Adhere to company policies and guidelines, including data security and confidentiality.
Complete assigned projects, assignments, or tasks with attention to detail and quality.
Manage and prioritize workload effectively to meet deadlines and deliver results.
Continuously update job knowledge by participating in training opportunities or self-directed learning.
Collaborate with colleagues on shared documents or projects using remote collaboration tools.
Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
Ensure availability and responsiveness during agreed-upon working hours.

How you will grab our attention:

Agile/Flexible attitude
Strong attention to detail required
Excellent customer service abilities: written and verbal communication must be superb
Excellent critical thinking and problem solving skills
Team player - able to complete individual tasks as well as work on a team to accomplish a goal
Experience in the real estate industry strongly preferred
Excellent communication skills both written and verbal
Experience in coordinating events and group activities
Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
Remote Work experience required
Dedicated home-office/work space
Advanced Trello experience preferred
Aptitude for using online platforms and softwares to work remotely

If you think you'd make a great match for this position but don't meet all the requirements, we would still encourage you to apply

What eXp provides:

Work from Anywhere
Flexible Time Off for Salaried Employees
Robust Medical, Dental, & Vision benefits
Company provided equipment
Monthly Technology Stipend
FSA & HSA with employer contributions
Health & Wellness incentives
100% Paid Parental Leave

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
Show more Show less

---