Hr Receptionist

Location: Salinas, PR
Department: Operations
Reports To: Operations Manager

Position Summary

The Bilingual Receptionist serves as the first point of contact for candidates, employees, clients, and visitors. This role is responsible for maintaining a professional front desk presence while providing administrative support to the Operations and Recruiting teams. The ideal candidate is organized, detail-oriented, customer-focused, and able to manage a high-volume, fast-paced environment while communicating effectively in both English and Spanish.

Key Responsibilities
• Greet and assist visitors, candidates, and employees in a professional and courteous manner.
• Answer and direct incoming phone calls in English and Spanish.
• Schedule orientations, interviews, and training appointments.
• Maintain sign-in logs and visitor documentation.
• Assist with onboarding paperwork and ensure forms are completed accurately.
• Scan, upload, and organize documents in company systems (HRIS, Bullhorn, etc.).
• Coordinate with recruiters and operations staff regarding candidate arrivals.
• Monitor front desk email and respond promptly.
• Maintain office organization and ensure reception area is presentable.
• Support data entry and administrative tasks as assigned.
• Handle confidential information with discretion.

Qualifications
• Fully bilingual (English & Spanish) – verbal and written proficiency required.
• High school diploma or equivalent (associate's degree preferred).
• Minimum 1–2 years of receptionist, administrative, or customer service experience.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work in a fast-paced, deadline-driven environment.
• Professional appearance and demeanor.
• Strong attention to detail and accuracy.

Preferred Skills
• Experience in staffing, recruiting, training center, or HR environment.
• Familiarity with HRIS or applicant tracking systems.
• Experience handling onboarding or compliance documentation.
• Ability to manage high foot traffic and multiple phone lines.

Work Environment
• Office-based role with frequent interaction with candidates and employees.
• May require occasional early morning support for orientations.
• High-volume environment with multiple priorities.

Core Competencies
• Professional Communication
• Customer Service Orientation
• Organization & Time Management
• Confidentiality & Integrity
• Problem-Solving Skills

TPIS es un empleador que ofrece igualdad de oportunidades (Empleador EEO / Acción Afirmativa para mujeres / Discapacitados / Veteranos). Cumplimos con todas las leyes federales, locales y estatales con respecto a la no discriminación)