Quality Assurance Specialist
hace 2 semanas
**Job Title:** Quality Assurance Specialist
**Job Description**
The Quality Assurance Specialist is responsible for ensuring product reworks, repairs, upgrades, and restocks are handled with a high focus on customer satisfaction. This role requires managing the rework workflow of our suppliers and production technicians, often requiring diligent follow-up to ensure their commitments are honored. The Quality Assurance Specialist must be effective and efficient with processing all rework activities, able to work with minimal supervision, and maintain their own work schedule. Activities must be accomplished by utilizing the company's ERP software (M2M), customer web-based portal, and various other software tools under the guidelines of company policies and procedures.
**Key Responsibilities:**
Manage rework workflow of suppliers and production technicians
Ensure customer product FAI reports are accurate and complete
Organize FAI documentation files in an easily retrievable manner
Coordinate all DMRs, RMAs, FAIs, PCNs, and OSTR activities
Utilize ERP software, customer web-based portal, and other software tools
**Requirements:**
First article inspection
RMA
Quality inspection
Quality documentation
Customer satisfaction focus
Consistent workflow management
High level of accuracy
Organizational skills
Diligent follow-up
Minimal supervision work
**About Aerotek:**
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy, and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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