Eligibility Specialist

hace 21 horas


San Juan, San Juan, Puerto Rico Optum A tiempo completo
Key Responsibilities
  • Receives and Responds to Escalated Pharmacy Inquiries: Respond to escalated pharmacy inquiries from various communication venues, including phone queue, portal, claim queue, department email box, or fax.
  • Coordinates and Assists Initial Screening of MAP Enrollment Requests: Assist in the initial screening of MAP enrollment requests via all communication venues, as well as administrative preparation for clinical staff.
  • Conducts In-Bound and Out-Bound Calls: Conduct in-bound and out-bound calls for program requirements, including patient scheduling, surveys/screenings, reminder calls, census management, and distribution of materials to appropriate clinical personnel or patients.


  • San Juan, San Juan, Puerto Rico Optum A tiempo completo

    Optum is a global organization committed to delivering care and support to individuals worldwide. As a Medical Assistance Program Specialist, you will play a critical role in ensuring the successful implementation and execution of all pharmacy programs and processes.Your primary responsibility will be to determine eligibility for the Medical Assistance...