Professional Services Engineer
hace 4 semanas
Our client is a pioneering AI company in the medical field, providing fast and accurate diagnosis by teaching computers to read and analyze medical imaging data.
Job SummaryWe are seeking a highly skilled Professional Services Engineer to join our team. As a key member of our team, you will be responsible for planning and executing product deployments and partner integrations, both internally and externally, pre-sales and post-sales.
Responsibilities- Collect, convey, and follow up on customers' feedback to constantly improve offerings.
- Provide quick and helpful support for customers.
- Translate business needs and timelines into clearly defined action items.
- Design and execute technical plans to remotely deploy products.
- Collaborate with radiologists, IT personnel, and BD managers to achieve collective goals under a clearly defined timeline.
- Provide tactical directions for ongoing development efforts.
- Troubleshoot products and find applicable workarounds.
- Provide Tier 1 support.
- Bachelor's degree in Information Systems, Industrial Engineering, Computer Science, or equivalent.
- Experience in SQL, data analysis, and visualization, and Linux OS.
- Proven track record of working on B2B projects, directly with customers, in the medical industry.
- Excellent communication and soft skills.
This is a home office-based position with about 20% travel nationwide.
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Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoProfessional Services Engineer, SQL and Linux – BostonOur client is an AI pioneer in the medical field providing fast and accurate diagnosis by teaching computers to read and analyze medical imaging data.As a Professional Services Engineer, you are responsible for planning and executing product deployments and partner integrations by leading efforts both...
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