Professional Services Engineer

hace 4 semanas


Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completo
Job Title: Professional Services Engineer, SQL and Linux

Our client is a pioneering AI company in the medical field, providing fast and accurate diagnosis by teaching computers to read and analyze medical imaging data.

Job Summary

We are seeking a highly skilled Professional Services Engineer to join our team. As a key member of our team, you will be responsible for planning and executing product deployments and partner integrations, both internally and externally, pre-sales and post-sales.

Responsibilities
  • Collect, convey, and follow up on customers' feedback to constantly improve offerings.
  • Provide quick and helpful support for customers.
  • Translate business needs and timelines into clearly defined action items.
  • Design and execute technical plans to remotely deploy products.
  • Collaborate with radiologists, IT personnel, and BD managers to achieve collective goals under a clearly defined timeline.
  • Provide tactical directions for ongoing development efforts.
  • Troubleshoot products and find applicable workarounds.
  • Provide Tier 1 support.
Requirements
  • Bachelor's degree in Information Systems, Industrial Engineering, Computer Science, or equivalent.
  • Experience in SQL, data analysis, and visualization, and Linux OS.
  • Proven track record of working on B2B projects, directly with customers, in the medical industry.
  • Excellent communication and soft skills.

This is a home office-based position with about 20% travel nationwide.



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