Customer Service Representative

hace 3 semanas


Aguadilla, Aguadilla, Puerto Rico Buscojobs Puerto Rico A tiempo completo
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team in Puerto Rico. As a key member of our banking operations, you will be responsible for providing exceptional customer service by assisting clients with their financial transactions.

Key Responsibilities:
  • Receives and processes customer transactions, including deposits, withdrawals, and payments.
  • Verifies the accuracy of customer transactions and resolves any discrepancies.
  • Provides information on bank products and services to customers, promoting cross-selling opportunities.
  • Meets sales targets by effectively communicating the benefits of bank products and services to customers.
  • Maintains accurate records of customer transactions and accounts.
Requirements:
  • Bachelor's degree or equivalent experience.
  • Two years of experience in customer service, sales, or cash handling.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Knowledge of banking regulations and procedures.
Benefits:
  • Competitive salary: $45,000 - $60,000 per year.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including health insurance and retirement plans.
  • A fun and dynamic work environment.
About Us:

At Popular, we are committed to delivering exceptional customer service and providing innovative financial solutions to our customers. We are an equal opportunity employer and welcome applications from diverse candidates.



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