Case Manager

hace 4 semanas

Arroyo, Puerto Rico Camba A tiempo completo

About the Role:

CAMBA is seeking a skilled Case Manager to join our Homelessness Prevention Initiative team. As a Case Manager, you will work with at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Your primary responsibility will be to provide case management and essential services to clients, helping them overcome problems with public benefits, housing, education, health care, and other issues that could impede their ability to maintain stable households.

Key Responsibilities:

  • Prescreen clients over the telephone for eligibility and schedule intake appointments.
  • Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments.
  • Review all documentation establishing clients' eligibility for the program and make file copies.
  • Assist clients in completing all CAMBA intake applications and forms.
  • Refer clients to appropriate services both within and outside CAMBA.
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
  • Evaluate actual living conditions of clients through home visits/inspections.
  • Prepare marketing materials for the program.
  • Input client data and client progress information into automated database.
  • Reach out and market the program to the community in order to recruit clients.
  • Create and maintain client files, hard copy and electronic.
  • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
  • Recommend and implement strategies to persuade clients to participate more fully in this process.
  • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
  • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g., moved out of area).
  • Meet daily/weekly/monthly goals and tasks as assigned and according to funder guidelines.
  • Complete and submit subsidy applications and requests for financial assistance.
  • Provide all required information for weekly/monthly/quarterly/annual reports.

Requirements:

  • Bachelor's degree (e.g., B.A., B.S.W.) and/or equivalent experience.
  • Knowledge of, and experience with, New York City Housing and Public Assistance.

Benefits:

  • Full-time position (35 hours per week).
  • CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

About CAMBA:

CAMBA is a community of staff, volunteers, clients, donors, neighbors, and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross-section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

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