Senior IT Systems Administrator

hace 2 semanas


Coto Laurel Barrio, Puerto Rico Applied Insight A tiempo completo

About Applied Insight

At Applied Insight, we're innovating to solve real-world problems. Our team works closely with government agencies and industry partners to overcome technical and cultural hurdles, empowering them with advanced technologies and quality analysis.

Job Description

We're seeking a skilled IT Systems Administrator to provide support for implementation, troubleshooting, and maintenance of our IT systems. This role involves managing IT system infrastructure, providing day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices, mobile devices, and other IT systems.

Responsibilities

  • Provides support for implementation, troubleshooting, and maintenance of IT systems
  • Manages IT system infrastructure and related processes
  • Provides support to IT systems, including day-to-day operations, monitoring, and problem resolution
  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution
  • Supports the escalation and communication of status to agency management and internal customers

Requirements

  • Must have TS/SCI W/ POLYGRAPH
  • Ten (10) years of experience as a SA in programs and contracts of similar scope, type, and complexity
  • Bachelor's degree in a technical discipline from an accredited college or university

What We Offer

  • Excellent compensation and benefits
  • Multiple health insurance options
  • 401k with immediate vesting and company match
  • Fully paid long-term disability, short-term disability, and life insurance
  • Flexible work schedules and government shutdown protection


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