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Distinguished Software Engineer

hace 1 mes


Ponce, Ponce, Puerto Rico Walmart A tiempo completo
Job Summary

We are seeking a highly experienced Distinguished Software Engineer specializing in Site Reliability Engineering (SRE) to join our dynamic team at Walmart Global Tech. As a key member of our Enterprise People Technology team, you will focus on developing best practices for incident response call leadership, conducting thorough root cause analysis (RCA) reviews, and ensuring that RCA action items effectively address and resolve underlying issues across the organization.

About the Role

This is a critical position that requires a strong background in software engineering, site reliability engineering, and leadership skills. You will work closely with engineering, operations, and product teams to implement solutions that enhance system reliability and performance. Your expertise will drive the reliability, scalability, and overall performance of our systems, making you a critical contributor to our mission of delivering top-tier services to our customers.

Responsibilities
  • Develop and implement best practices for leading incident response calls, ensuring efficient and effective handling of incidents to minimize downtime and impact.
  • Perform in-depth RCAs for major incidents, identifying systemic issues and contributing factors to prevent future occurrences.
  • Ensure that RCA action items are properly aligned to address and solve the root causes, driving continuous improvement in our systems and processes.
  • Work closely with engineering, operations, and product teams to implement solutions that enhance system reliability and performance.
  • Create and maintain documentation on incident response and RCA processes, sharing knowledge and training team members to elevate the overall SRE practice.
Requirements

To be successful in this role, you will need:

  • Extensive experience in software engineering or site reliability engineering, with a strong focus on incident management and root cause analysis.
  • Deep knowledge of system design, networking, cloud infrastructure, and large-scale distributed systems.
  • Proven ability to lead and manage high-stress incident response calls, making critical decisions under pressure.
  • Strong analytical skills to perform comprehensive RCAs and develop actionable solutions.
  • Excellent communication skills, with the ability to convey complex technical concepts to diverse audiences and collaborate effectively across teams.
What We Offer

At Walmart Global Tech, we offer a competitive salary range of $127,000.00-$219,000.00, plus additional compensation for certain positions, including annual or quarterly performance bonuses, regional pay zone (RPZ), and stock. We also offer a comprehensive benefits package, including medical, vision, and dental coverage, 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced software engineer looking to make a meaningful impact in the field of site reliability engineering, we encourage you to apply for this exciting opportunity.