Guest Service Representative
hace 4 semanas
We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Thorntons. As a key member of our store team, you will be responsible for delivering exceptional guest service, maintaining a clean and organized store environment, and supporting the overall success of our business.
Key Responsibilities- Deliver exceptional guest service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
- Support the sales team by restocking shelves, processing transactions, and providing product information to customers.
- Assist with visual merchandising, including setting up displays and maintaining store appearance.
- Perform opening and closing duties, including counting cash, processing deposits, and securing the store.
- Participate in ongoing training and development to improve skills and knowledge.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Strong communication and interpersonal skills.
- Ability to lift up to 55 pounds and stand for long periods.
- Competitive hourly rate.
- Opportunities for advancement and professional growth.
- Flexible scheduling and a fun, team-oriented work environment.
- Discounts on store merchandise and services.
Thorntons is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.
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