Data Entry Specialist
hace 7 días
At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Data Entry Representative, you'll play a vital role in supporting our Quest Diagnostics operations through various data entry processes.
Key Responsibilities:
- Enter billing information from imaged requisitions into our systems, ensuring accuracy and attention to detail.
- Follow procedural guidelines to navigate multiple computer applications, including MS Word, MS Excel, and online applications.
- Conduct basic research to resolve data entry issues, such as address and billing code discrepancies.
- Utilize templates to create letters and correspondences, and enter received data from Quest Diagnostics into required applications.
- Research and update invoices with current information, and note patient bills with actions taken.
- Resolve denied bills due to patient coverage or insurance information errors.
Requirements:
- 1+ years of data entry experience
- Customer service experience
- Professional proficiency in English and Spanish
- Proficiency with computer, Windows PC, and web applications
- Ability to work 40 hours/week during standard business operating hours
Preferred Qualifications:
- Medical billing experience
- Proven knowledge of medical or health insurance terminology
- Proven solid Microsoft Excel skills
We're an equal employment opportunity/affirmative action employer, committed to diversity and inclusion. If you're passionate about making a difference in people's lives, we encourage you to apply.
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