Data Entry Specialist

hace 3 semanas


San Juan, San Juan, Puerto Rico UnitedHealth Group A tiempo completo

At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Data Entry Representative, you'll play a vital role in supporting our Quest Diagnostics operations through various data entry processes.

Key Responsibilities:

  • Enter billing information from imaged requisitions into our systems, ensuring accuracy and attention to detail.
  • Follow procedural guidelines to navigate multiple computer applications, including MS Word, MS Excel, and online applications.
  • Conduct basic research to resolve data entry issues, such as address and billing code discrepancies.
  • Utilize templates to create letters and correspondences, and enter received data from Quest Diagnostics into required applications.
  • Research and update invoices with current information, and note patient bills with actions taken.
  • Resolve denied bills due to patient coverage or insurance information errors.

Requirements:

  • 1+ years of data entry experience
  • Customer service experience
  • Professional proficiency in English and Spanish
  • Proficiency with computer, Windows PC, and web applications
  • Ability to work 40 hours/week during standard business operating hours

Preferred Qualifications:

  • Medical billing experience
  • Proven knowledge of medical or health insurance terminology
  • Proven solid Microsoft Excel skills

We're an equal employment opportunity/affirmative action employer, committed to diversity and inclusion. If you're passionate about making a difference in people's lives, we encourage you to apply.


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