Shift Lead
hace 1 mes
We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and leading a team of retail associates.
Key Responsibilities- Opens and closes the store in the absence of store management, ensuring all required systems are started up and the floor and stock room are ready for the business day.
- Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
- Models and delivers a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.
- Responsible for holding store keys to open and close without management as necessary, and assists with and coaches other team members to work with warehouse and vendor ordering process.
- Registers all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
- Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics.
- Maintains accurate inventory counts, and ensures the Outdate program is followed with team members.
- Responsible for basic department pricing and making daily price changes, and ensures proper signage is displayed at the store to support accurate pricing of products.
- Assists with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- One year of prior retail work experience as a retail key carrier or shift leader.
- Must be fluent in reading, writing, and speaking English.
- Preferred knowledge of store inventory control.
Walgreens offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates.
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