Claims Resolution Specialist

hace 1 mes


Media Luna Barrio, Puerto Rico Ecbm, Lp A tiempo completo
About ECBM

ECBM is a family-owned and operated insurance broker and consulting firm based in Media, PA. We specialize in high-risk industries that require dedicated, client-based broker services in the areas of Commercial Insurance, Workers' Compensation, Employee Benefits, Cyber Liability, Professional Liability, Farm & Agriculture, and Personal Insurance.

Our mission is to put people - our clients and employees - first. As a privately-owned company, our motto has always been: "No Shareholders, Just Transparency."

We operate on three main core values: Empathy, Energy, and Tenacity. We test every employee who works here for these three core values because employees must have Empathy to care about our clients, Energy to provide the level of service we require, and Tenacity to go that "extra mile" to solve our clients' challenges.

In addition to caring for our clients, we also take pride in caring for our employees. We've been a Best Place to Work in Insurance recipient for the last eight years, and the average length of service for our employees is 11 years.

About the Role

ECBM is seeking a Claims Consultant to join our team. This person will report to the Claims Manager and contribute to the profit and growth of ECBM by handling routine claims effectively and efficiently.

The ideal candidate will have a college degree and 2-3 years of insurance experience, with a focus on workers' compensation claims handling. They will be responsible for handling overall claim resolution, processing incoming mail and paperwork, and maintaining good relationships with company claim representatives.

The successful candidate will have excellent communication skills, both verbal and written, and be detail-oriented with the ability to process high volumes of transactions. They will also be able to work independently and as part of a team, with a strong focus on client satisfaction.

We offer a competitive salary, health and welfare programs, retirement and income protection programs, and work-life balance opportunities. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.


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