Hotel Restaurant Server
hace 4 semanas
Job Title: On-Call Part-Time Hotel Restaurant Server
Department: Food & Beverage
Location: Ocean Place Resort and Spa
Reports To: Restaurant Manager
Job Overview:
Ocean Place Resort and Spa is seeking friendly and motivated On-Call Part-Time Restaurant Servers to join our dynamic Food & Beverage team. As an on-call server, you will provide exceptional dining experiences to our guests by delivering excellent service and ensuring the timely and accurate delivery of food and beverages. This is a flexible, on-call position, perfect for individuals seeking to work in a fast-paced, guest-focused environment with variable hours.
Responsibilities:
* Greet guests in a friendly and professional manner, creating a welcoming atmosphere.
* Present menus, answer questions about menu items, and make recommendations as needed.
* Take food and beverage orders accurately and efficiently, ensuring all dietary needs are addressed.
* Relay orders to the kitchen and ensure that orders are prepared to the guests' satisfaction.
* Serve food and beverages promptly, ensuring a high standard of service is maintained.
* Monitor tables and anticipate guests' needs, offering refills or additional items as necessary.
* Assist with the set-up, cleanliness, and organization of the dining area, including clearing tables and resetting for the next guests.
* Follow all health and safety regulations, including proper food handling procedures.
* Handle guest complaints and concerns with professionalism and resolve any issues promptly.
* Process payments and handle cash or credit card transactions in compliance with the hotel's policies.
* Collaborate with team members to ensure smooth operations during peak service times.
Qualifications:
* Previous serving experience in a restaurant or hotel environment is preferred, but not required.
* Strong communication and interpersonal skills.
* Ability to work in a fast-paced environment and manage multiple tasks at once.
* Must be able to stand for long periods and carry trays of food and beverages.
* Knowledge of food and beverage service standards and procedures.
* Must be able to work on an on-call basis with flexible availability.
* A positive attitude and commitment to delivering high-quality guest service.
* Must be at least 18 years of age.
* Knowledge of point-of-sale (POS) systems is a plus.
Benefits:
* Competitive hourly pay.
* Access to on-the-job training and development opportunities.
* Employee discounts on dining and lodging at Ocean Place Resort and Spa.
* Flexible schedule with potential for additional shifts based on business demand.
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