Data Analyst Team Lead

hace 1 mes


San Juan, San Juan, Puerto Rico Popular A tiempo completo
Job Description:
Popular is seeking a highly skilled Data Analyst Team Lead to join our team. This role will be responsible for designing and implementing effective fraud reporting packages, analyzing results, and providing accurate solutions to the team.

Key Responsibilities:
Develop and analyze reports/metrics/dashboards in a monthly and/or quarterly basis, sharing them with the fraud management team, related business units, and regulatory agencies as needed. Create, adjust, and share regular and custom reports/metrics/dashboards to enhance the comprehension of the business and/or unit. Use descriptive analytics to examine information and find trends, patterns, gaps, and insights. Gathers, reviews, and analyzes business results and needs to help identify business problems, propose solutions, and recommendations that enable the division and organization to achieve its goals. Coordinate and facilitate working sessions to identify and develop different business solution alternatives and scope. Identify opportunities for reports, dashboards, and processes improvements, proposing effective solutions after having evaluated their benefits.

Requirements:
A Bachelor's degree in Business Administration, Finance, Information Systems, or Industrial Engineer. At least one to two related experiences in business analysis or project coordination. Banking, financial reporting, fraud processes, and customer service experience are preferred. Excellent interpersonal skills and teamwork. Analytical and critical thinking capacity with emphasis on attention to detail. Proven capacity to learn quickly and adapt to changes. Comfortable dealing with large, complex, sensitive, and confidential data. Demonstrate proactivity to find and define problems, understand business impact, identify solutions, and provide recommendations for corrective actions. Excellent organizational skills and ability to manage multiple priorities. Must possess the ability to work under pressure, meet deadlines, and be responsible. Proficient with Word, PowerPoint, Advanced Excel, MS Power Tools (SharePoint, Power Apps, Power Automate, Power BI), or another database tool. Knowledge of SQL, SAS, and database querying. Strong communication skills both written and spoken in Spanish and English.

Salary and Benefits:
The estimated salary for this position is $80,000 per year. Popular offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

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