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Assistant Community Manager

hace 1 mes

San Juan, San Juan, Puerto Rico Campus Apartments A tiempo completo
Assistant Community Manager

Overview:

Campus Apartments is seeking a highly motivated and organized Assistant Community Manager to join our team. As a key member of our operations team, you will be responsible for assisting with all aspects of property management to ensure exceptional customer satisfaction, fiscal stability, and physical condition.

Responsibilities:

  • Assist the General Manager in all operational phases of the property
  • Accept rent and follow up on delinquencies
  • Post rent and miscellaneous income receipts
  • Make bank deposits daily when receipts are on hand
  • Post and follow up on NSF checks
  • Handle evictions and NSF warrants
  • Turn over bad debts for collection
  • Report income collection to the Property Accountant
  • Assist with leasing activities and resident relations
  • Answer telephones as needed
  • Plan and direct social activities as needed
  • Inspect move-outs and schedule units for turnkey as directed
  • Verify that information on move-in and renewal leases agrees with information entered into the computer
  • Follow up on service requests and perform call backs
  • Verify completion and accuracy of Weekly Leasing Reports
  • Act as the primary record keeper of income and expense information to the computer
  • PAY property level bills and forward cash disbursement journals to the Property Accountant
  • Verify that invoices paid correspond to purchase orders issued and submit properly coded invoices
  • Update and post security deposits; process security deposit refunds and forfeitures
  • General maintenance, audit and filing of property records

Qualifications:

  • Bachelor degree or equivalent combination of education and experience
  • Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) is preferred
  • Valid drivers license and current automobile insurance
  • Proficient in Microsoft Word, Excel and Outlook
  • Knowledge of Entrata is preferred
  • Ability to follow through with all necessary paperwork and ensure all deadlines are met
  • Excellent customer service skills
  • Ability to communicate effectively and professionally while operating in a fast-paced environment