Highgate Casino Security Officer

hace 4 semanas

Carolina, Carolina, Puerto Rico Highgate A tiempo completo

Overview:

The role of the Compliance Officer at Highgate is pivotal in maintaining the security and safety of employees and patrons within our casino facility during assigned shifts. This position not only ensures compliance with all relevant policies and rules but also oversees the secure transportation of valuable assets such as cash, chips, and tokens.

Responsibilities:

  • Safeguarding Casino Assets
  • Maintaining compliance with all established protocols, including Standard Operating Procedures
  • Preparing detailed incident reports for patron accidents and security breaches
  • Ensuring the safe escorting of internal money transfers
  • Collecting and storing drop boxes securely
  • Providing minor first aid when necessary

Qualifications:

  • A high school diploma or equivalent educational background
  • Bilingualism is mandatory
  • Ability to perform light physical tasks, exerting up to 20 pounds occasionally and/or 10 pounds constantly to move objects
  • Capacity to stand throughout entire shifts
  • Flexibility to work long hours and adapt to changing schedules
  • Maintaining a warm and friendly demeanor at all times
  • Effective communication skills, both verbally and in writing, with colleagues and guests
  • Active listening and problem-solving abilities
  • Ability to multitask and prioritize tasks efficiently
  • Approaching all interactions with guests and colleagues in an attentive, friendly, courteous, and service-oriented manner
  • Attendance at required meetings and training sessions
  • Maintaining regular attendance according to hotel standards
  • Upholding high standards of personal appearance and grooming
  • Compliance with hotel regulations and standards for efficient operations
  • Initiative to identify and implement solutions to problems
  • Maintaining confidentiality and adapting to diverse situations
  • Showcasing initiative by anticipating guest and operational needs
  • Performing other duties as requested by management

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