Product Manager

hace 3 semanas


Pájaros Barrio, Puerto Rico Kixie A tiempo completo

About Kixie:

Kixie is a fast-growing sales engagement platform that empowers businesses to connect with their customers more effectively through advanced communication tools. Our platform integrates seamlessly with CRM systems, providing features like AI-powered calling, call coaching, and real-time analytics to enhance the efficiency and effectiveness of sales teams.

Role Overview:

We are seeking an experienced and driven Product Manager to lead the development and management of Kixie's Dialer product. The Dialer is a core component of our platform, enabling sales teams to make more calls, connect with more prospects, and close more deals efficiently.

Key Responsibilities:

  1. Product Strategy & Vision: Define and execute the vision and strategy for the Kixie Dialer, ensuring it aligns with the company's overall goals and customer needs.
  2. Feature Development: Prioritize and manage the product backlog for the Dialer, focusing on delivering features that enhance user experience and drive customer success.
  3. User Research: Conduct customer interviews, surveys, and data analysis to deeply understand user needs, pain points, and opportunities for product improvement.
  4. Cross-Functional Collaboration: Work closely with engineering, design, sales, and customer success teams to develop and launch features that meet user needs and exceed expectations.
  5. Agile Product Management: Lead the agile product development process, including sprint planning, backlog grooming, and feature prioritization.
  6. Performance Monitoring: Define and track key performance indicators (KPIs) related to the Dialer's performance, such as call connection rates, user adoption, and customer satisfaction.
  7. Market Research: Stay informed about industry trends, competitor products, and emerging technologies to keep Kixie's Dialer ahead of the market.
  8. Stakeholder Communication: Regularly communicate product plans, progress, and results to internal stakeholders, including senior management and cross-functional teams.
  9. User Experience: Collaborate with UX/UI designers to ensure the Dialer is intuitive, easy to use, and meets the needs of both technical and non-technical users.

Requirements:

  1. 3-5 years of experience in product management, with a focus on B2B SaaS products.
  2. Experience managing and launching communication tools or telephony products, preferably a dialer or related product.
  3. Strong understanding of user experience principles and the ability to translate customer needs into product requirements.
  4. Proven ability to work collaboratively with cross-functional teams, including engineering, design, and customer success.
  5. Excellent communication skills with the ability to clearly articulate product vision, strategy, and progress to both technical and non-technical audiences.
  6. Analytical mindset with experience in using data to drive product decisions and measure success.
  7. Familiarity with Agile development methodologies.

Benefits:

We offer a competitive salary and comprehensive benefits package, as well as opportunities for professional growth and career development. We are a dynamic and innovative company with a passionate and dedicated team, and we are committed to creating an inclusive environment for all employees.


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