Part-Time Baggage Handler

hace 4 semanas

Mayagüez, Mayagüez, Puerto Rico Transdev A tiempo completo
About Transdev

Transdev is a leading provider of transportation services in the United States, operating in 19 countries and employing over 110,000 team members worldwide. Our mission is to empower the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.

Job Summary

We are seeking a Part-Time Baggage Handler/Customer Service Assistant to join our team in Columbus, OH. As a Baggage Handler, you will be responsible for overseeing on-road service, providing customer support, and assisting passengers with loading and unloading baggage from the bus. You will also assist in emergency situations and reconcile physical passenger counts and electronic counts from the bus systems.

Responsibilities
  • Oversee on-road service by tracking trip performance measures, route began on time, performance, incidents, etc.
  • Provide customer support by responding to questions/concerns regarding schedules, lost items, timing, and general service challenges.
  • Assist passengers in need, and with loading/unloading of baggage from the bus.
  • Assist in emergency situations for vehicle operators; act as liaison between drivers, management, and emergency services.
  • Reconcile physical passenger counts and electronic count from the bus systems if equipped.
Requirements
  • High school diploma or equivalent
  • Valid drivers license
  • Technical degree preferred
  • ADA knowledge baggage handling
  • 2 years customer service experience
  • Excellent verbal, interpersonal skills, email, and phone skills.
  • Problem solving skills
  • Excellent customer service skills
  • Ability to lift minimum of 50 ibs.
Why Work for Transdev?

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. We offer a competitive salary, attractive benefits package, including 401(k) with company contribution, medical, dental and vision. Paid time off & vacation. We are a drug-free workplace and require applicants to be eligible to work in the U.S. without restrictions for any employer at any time; able to pass a drug screen.

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