Business Intelligence Fraud Analyst

hace 2 semanas


San Juan, San Juan, Puerto Rico Popular Bank A tiempo completo

We are seeking a highly skilled Business Intelligence Fraud Analyst to join our team at Popular Bank.

Job Summary

The ideal candidate will have experience in designing and implementing effective fraud reporting packages, analyzing results from the teams, and providing accurate solutions. This role is responsible for developing and analyzing reports/metrics/dashboards on a monthly and/or quarterly basis, sharing them with the fraud management team, related business units, and regulatory agencies as needed.

Key Responsibilities:
  • Develop and analyze reports/metrics/dashboards to enhance comprehension of the business and/or unit.
  • Create, adjust, and share regular and custom reports/metrics/dashboards to examine trends, patterns, gaps, and insights.
  • Gather, review, and analyze business results and needs to identify business problems and propose solutions.
  • Analyze data using descriptive analytics to find trends, patterns, gaps, and insights.
  • Must be capable of understanding current processes and able to execute daily tasks using Microsoft Power Platforms, including Power BI, Power Automate, Power Apps, etc.
  • Identify opportunities for reports, dashboards, and process improvements, proposing effective solutions after evaluating their benefits.
  • Answers data-related questions by using data and business knowledge and getting information from various sources.
  • Coordinate and facilitate working sessions to identify and develop different business solution alternatives and scope.
  • Timely perform daily review of a variety of fraud reports.
Requirements:
  • Bachelor's degree in Business Administration, Finance, Information Systems, or Industrial Engineer.
  • At least one to two years of related experience in business analysis or project coordination, preferably in banking, financial reporting, fraud processes, and customer service.
  • Excellent interpersonal skills and teamwork.
  • Analytical and critical thinking capacity with emphasis on attention to detail.
  • Proven capacity to learn quickly and adapt to changes.
  • Comfortable dealing with large, complex, sensitive, and confidential data.
  • Demonstrate proactivity to find and define problems, understand business impact, identify solutions, and provide recommendations for corrective actions.
  • Excellent organizational skills and ability to manage multiple priorities.
  • Must possess the ability to work under pressure, meet deadlines, and be responsible.
  • Proficient with Word, PowerPoint, Advanced Excel, MS Power Tools (SharePoint, Power Apps, Power Automate, Power BI), or another database tool. Knowledge of SQL, SAS, and database querying.
  • Strong communication skills both written and spoken in English and Spanish.
Additional Requirements:

Please note that this is not an exhaustive list, and other requirements may apply.

About Us:

Popular Bank is Puerto Rico's leading financial institution, offering a wide variety of services and financial solutions to our customers. We value our employees' diverse skills, experiences, and backgrounds, and we are committed to making our customers' dreams come true by offering financial solutions in each stage of their life.

Estimated Salary:

$60,000 - $80,000 per year, depending on experience and qualifications.



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