Customer Service Representative
hace 4 semanas
**Position Overview**
Become a key member of the Ben Tran - State Farm Agent team and help build strong customer relationships within the community. As a State Farm team member, you will promote State Farm products, including auto, home, and life insurance, to meet the needs of our customers.
**Responsibilities**
Establish and maintain customer relationships, providing prompt and accurate service. Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused approach to educate customers about insurance options and work with the agent to establish and meet marketing goals.
**Requirements**
Interest in marketing products and services based on customer needs. Excellent interpersonal and communication skills. Enthusiasm about the role insurance and financial products play in helping people manage risks and achieve their goals. People-oriented, self-motivated, and detail-oriented with the ability to work in a team environment and multitask. Bilingual - Spanish preferred. Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).
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