Healthcare Outreach Specialist

hace 5 días

San Juan, San Juan, Puerto Rico Optum A tiempo completo

At Optum, we believe that everyone deserves access to quality healthcare. Our team of Healthcare Outreach Specialists works tirelessly to connect patients with the resources they need to manage their health.

We're seeking a skilled and compassionate individual to join our team as a Healthcare Outreach Specialist in San Juan, PR. In this role, you'll be responsible for scheduling appointments, answering patient inquiries, and providing education on various healthcare topics. Your excellent communication skills and empathy will make you an asset to our team.

This role requires strong interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You'll need to be flexible and able to adapt to changing priorities. If you're passionate about improving patient outcomes, we'd love to hear from you.

Key Responsibilities:

  • Schedule appointments
  • Answer patient inquiries
  • Provide education on various healthcare topics
  • Work effectively in a fast-paced environment

Requirements:

  • 1+ years of experience in healthcare or customer service
  • Ability to maintain confidentiality and adhere to HIPAA requirements
  • Proficiency with computer software and web applications
  • Bilingual Spanish/English proficiency

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