Patient Advocate

hace 2 semanas

Mayagüez, Mayagüez, Puerto Rico Ohio State University Wexner Medical Center A tiempo completo
{"Job Title: Patient Representative

"}Job Summary:
The Ohio State University Wexner Medical Center is dedicated to delivering exceptional patient care and service. As a Patient Representative, you will play a vital role in enhancing the patient experience, ensuring that families and visitors receive the support and information they need to navigate our medical center.

Key Responsibilities:
- Provide empathetic and proactive customer service to families and visitors, addressing their concerns and needs in a timely and effective manner.
- Collaborate with healthcare teams and other departments to ensure seamless communication and coordination of patient care.
- Develop and implement programs and services that promote positive patient relations, patient/family satisfaction, and customer service behaviors.
Requirements:
- High School Graduate or Equivalent
- 1 year of full-time employment in a clinical or critical care area role
- Evidence of customer service skills/training and ability to collaborate with various individuals across the organization
- Highly refined interpersonal skills, conflict resolution, problem-solving, program planning, and writing and verbal communication skills
Benefits:
- Comprehensive employee benefits package, including an array of retirement plan options, affordable health insurance, paid vacation and sick leave, and more.
Why Join Our Team?
- As a Patient Representative, you will have the opportunity to make a meaningful difference in the lives of our patients and families, while also developing your skills and career in a dynamic and supportive environment.
- Our team is committed to delivering exceptional patient care and service, and we are seeking dedicated and compassionate individuals to join our ranks.
- If you are passionate about patient-centered care and service, and are looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.

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