Frontend Solutions Architect
hace 2 semanas
About the Role
We are seeking an experienced Frontend Solutions Architect to join our Expert Services team in Durham or Boston. As a key member of our customer success team, you will work closely with customers to understand their business and technical requirements, providing ongoing technical guidance and solution design to ensure the successful implementation of commercetools Frontend solutions.
Your Responsibilities
- Provide technical guidance and solution design to customers to maximize the value they derive from commercetools products.
- Lead discovery and solution design sessions with diverse technical implementation teams to deliver top-tier commercetools solutions.
- Develop samples, proof of concepts, and code snippets in modern development languages (e.g., TypeScript and React).
- Facilitate the onboarding process for new customers and partners, providing comprehensive consulting and support to ensure effective utilization of our solutions.
- Act as a subject matter expert for commercetools domains and create materials, presentations, and playbooks to help internal and external customers integrate commercetools into their e-commerce architecture.
- Stay up-to-date with the latest e-commerce, web, and SaaS technology trends and advancements.
- Promote clear and effective communication between business and technical teams to ensure timely and successful project delivery.
- Foster strong relationships with customers, partners, and internal teams to facilitate collaboration and ensure project success.
Requirements
- 5+ years of experience as a solution architect, technical consultant, or similar role in the e-commerce industry.
- Relevant experience with version control (Git), frontend deployment platforms (e.g., Netlify, Vercel), CI/CD processes, cloud providers (e.g., AWS, GCP, Azure), environment management, deployment strategies, observability, and monitoring.
- Strong experience with modern frontend development languages and technologies (e.g., React, nextJS) and integrations with SaaS ISV vendors (e.g., Contentful, Algolia, Adyen).
- Ability to compose and decompose architectural diagrams outlining solution concepts, workflows, and infrastructure.
- Excellent communication and interpersonal skills to explain technical concepts to diverse stakeholders.
- Experience working cross-functionally with presales, post-sales, engineering, operations, and delivery teams.
- Demonstrated ability to manage multiple projects and priorities simultaneously.
- Proactive problem-solving skills and a customer-centric mindset.
- Experience with onboarding and training customers or partners is a plus.
About Commercetools
We are a dynamic and diverse workplace that values growth, flexibility, and a customer-centric mindset. We offer a competitive compensation package, workation opportunities, learning and development budget, and a range of benefits to support your well-being and success.
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