Business Architect for Customer Intelligence and Operations

hace 2 semanas


San Juan, San Juan, Puerto Rico Oriental Bank In San Juan A tiempo completo

The Customer Intelligence and Operations Business Architect will play a key role in the execution of automation projects and initiatives through the design and construction of Pegasystems driven applications. This role is expected to collaborate with other business units to drive and enforce best practices whilst optimizing automated processes.

Key Responsibilities
  1. Collaborate with multiple business units to define requirements, design, test, and develop automated solutions.
  2. Analyze and provide feedback on user requirements to recommend systematic solutions that ensure streamlined processes.
  3. Understand the business and operational processes, data shared across the systems, and how to correlate data for accurate decision making.
  4. Analyze and plan changes through a continuous improvement lens to accelerate software deployment and development processes, within an Agile framework.
  5. Prepare and maintain proper technical documentation regarding the stage and requirements of the project, as well as guides that ensure proper usage.
  6. Ensure deliverables are up to quality standards at the end of each sprint and before implementation.
  7. Work with product owners to handle backlogs and new requests.
Requirements
  • Bachelor's degree in computer science, computer engineering, industrial engineering, information systems, or a similar field.
  • 3+ years of relevant business architecture, software development, optimization, and/or automation experience.
  • Proficiency in Pega platform preferred.
  • Experience in managing design, development, and prioritization of business needs.
  • Learning agility that enables a broad, enterprise-wide knowledge of software programs and automation options.
  • Demonstrated skill in using and programming languages, coding standards, and being an active participant in code reviews.


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