Commercial Hub Administrator and Systems Analyst

hace 4 semanas


San Juan, San Juan, Puerto Rico First BanCorp A tiempo completo
Job Summary

FirstBank PR is seeking a highly skilled Commercial Hub Administrator and Systems Analyst to join our team. This role will be responsible for overseeing the functional and business administration of the Salesforce and nCino LOS platforms, driving the delivery of new features and enhancements.

Key Responsibilities
  • Assist in the implementation of strategic projects, including the analysis of commercial and business processes to translate requests into business requirements.
  • Gather and document business requirements for new features and enhancements on the Salesforce and nCino platforms.
  • Lead configuration efforts related to the Salesforce and nCino LOS platforms, including the design and execution of monitoring reports and on-going communications.
  • Analyze and document processes, develop reports, metrics, and dashboards to support business decisions.
  • Evaluate and update processes and reports to recommend process improvements and metrics.
Requirements
  • Bachelor's degree in business, finance, accounting, or a related field.
  • More than 5 years of experience in a similar position or relevant experience, with banking experience being preferable.
  • Fluency in English and Spanish.
  • Preferable certifications: Salesforce Certified Administrator, Financial Service Cloud Accredited Professional, nCino Commercial Banking Configuration Certification, and nCino Commercial Banking Certification.


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