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Retail Consultant
hace 4 semanas
Aesop is a global retail organization that has been cultivating an inspiring and inclusive environment for over 35 years. We offer professional development and advancement opportunities to complement career goals and aspirations.
Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations that stir the self and senses. We seek out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
Role PurposeAs a Retail Consultant, you will embody our desire to engage, listen, and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced.
You will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success. This involves demonstrating products that address customer needs, effectively selling skills, and driving commercial outcomes.
What We Are Looking For- Experience operating within a customer service role or environment
- Effective selling skills and the ability to drive commercial outcomes
- Ability to consistently introduce Aesop products to clients through hand demonstrations
- History of successfully participating in and contributing to a team
- Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication and problem-solving skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance, and home categories (advantageous)
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives, and encouraging deep connections with the local community through the Aesop Foundation, volunteering, and matched giving programs.
Employee benefits include:
- Pay rate of $20.50/hr
- Medical, Dental & Vision insurance
- 10% monthly bonus potential
- 401k savings with company match without a vesting period
- Generous product discount allowance and bi-annual complimentary product allocation
- Starting 12 days of vacation with annual tenure increases
- Up to 7 days of paid holidays
- 3 days paid Volunteer leave
- 3 days paid Personal leave
- Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training, and study support opportunities
- Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app, summer wellness leave options, and subscription to mental wellness programming through Modern Health with 6 coaching and 8 therapy sessions per year for yourself and up to three family members
- Up to 6 months paid parental leave for primary caregivers for those eligible
