Research Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Research Assistant to join our team at WestCare. The successful candidate will be responsible for tracking and following up with clients to maintain an 80% follow-up rate, as well as administering admissions, discharge, and follow-up assessments.

Key Responsibilities:

• Develop and maintain basic statistical databases as needed
• Collect quantitative and qualitative data utilizing data collection worksheets
• Conduct admission, discharge, and follow-up evaluation assessments for clients
• Maintain a system to identify timelines for individual client evaluations and ensure evaluations and updates are conducted within designated timeframes
• Track clients to ensure availability for ongoing assessments, including developing outreach plans and incentive structures
• Enter program-specific client data in statistical databases
• Work with the agency evaluation team to develop and implement a comprehensive agency evaluation plan, including conducting client, referral-source, and employee and community evaluations utilizing focus groups and surveys
• Collect, analyze, and report outcome data as required by all funders and programs
• Participate in the development of agency/program Performance Improvement Plans; collect and report on Performance Improvement status

Requirements:

Minimum Bachelor's Degree in a social service field, preferred. Must be fully bilingual and able to communicate fluently in English. Must have at least one year of experience collecting and entering data and one year of experience working with substance-using and/or mental health clients. Should have excellent language and interpersonal skills, and be well-organized in work habits. Strong verbal and written skills. Proficient in Microsoft Office software.