District Manager

Rally House is a specialty retail store that carries all things local. We are looking for individuals who are passionate about working for a growing organization, as we currently operate 180+ stores nationwide, with many more to come. You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, and the opportunity to travel and receive continued development opportunities as a leader of our store management teams. We provide careers, not just jobs.

Rally House is seeking a District Manager to join our growing team. The primary role of the District Manager is to provide leadership, management, and supervision of the customer experience and store operations of multiple store locations within an assigned market. The District Manager will plan, implement, and follow up on all initiatives and processes within the market. Driving the customer experience while ensuring the store presentation and expense control meet company standards. This position is responsible for teaching, coaching, and training leadership in the stores.

• Financial: Drive and maximize the customer experience to achieve goals; Control labor within guidelines by approving all weekly schedules; Drive corporate initiatives with a focus on goal attainment and expense control; Analyze financial data to build on strengths, support weak areas, and note any unusual occurrences; Train Store Managers in recognizing and influencing their business by understanding reports and acting on the knowledge.
• Leadership: Conduct store visits to ensure compliance, train, and provide feedback on the customer experience and store operations; Provide consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills; Motivate leaders and associates to achieve their maximum potential; Communicate both verbally and in writing with all associates, peers, supervisors, and corporate office; Plans, delegates, and follows up on expected tasks, assignments, and activities to ensure expectations and objectives are met; Communicate in a clear, positive, and professional manner designed to educate, inspire, motivate, and direct behavior of all store-level personnel; Drive the implementation of company programs by motivating and supporting the store management team within the district to develop and implement action plans to exceed the customer experience, meet operational and organizational objectives; Reviews store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to act and achieve goals.
• Management: Demonstrate ability to plan and prioritize company objectives and properly manage time to ensure all are achieved; Effectively organize resources and communications to maximize personal and district performance; Supervise Store Managers through planning, assigning, and directing their overall functions.
• Visual Presentation: Supervise stores to ensure company standards for visual presentation, signage, cleanliness, and organization are maintained; Responsible for the overall leadership, visual merchandising, and display presentation, fixture layout, and visual operation within an assigned district; Conduct store visits to drive a consistent execution among stores and ensure that directives are read/interpreted in a consistent manner; Utilize store visit guides to provide feedback on overall store experience.
• Store Operations: Communicate consistently with store personnel to ensure understanding and compliance with all policies, procedures, and best practices; Ensures scheduling of the store is complete to company standards in order to deliver the customer experience and complete all operational tasks.
• Employee Relations: Attracts, recruits, and retains talent leaders and associates who are customer-focused and demonstrate the ability to deliver an excellent customer experience; Developing a succession plan within the district to prepare for talent needs while minimizing turnover; Utilize company training tools to fully develop potential and bench strength at all levels; Train leaders and store associates on standard operating procedures; Administer the progressive steps of discipline to include verbal and written warnings; Interact regularly with all levels of store staff to gain insight on store morale and to gain suggestions from the store level on operational efficiencies and customer experience.
• Event Venue Management (For districts in which it pertains): Fosters relationships with critical stakeholders connected to the School and is a liaison for partners associated with them; Provide oversight and leadership related to inventory control, personnel, merchandising, etc.; Must actively participate in key campus or stadium events and activities; Communicate weekly and partner with Rally House corporate departments to assess and make recommendations in all business areas; Looks for innovative ways to continue to enhance the in-venue event retail experience.

• Show initiative to assume additional responsibilities;
• Demonstrate ability to adapt to changes in direction and priority;
• Exemplify a "Whatever It Takes" spirit.

• Ability to adapt to change and assume added responsibilities;
• Ability to multi-task and balance multiple priorities;
• Aptitude for interpreting retail data and applying solutions as problems arise;
• Excellent organization skills with the ability to plan and execute tasks efficiently;
• Excellent verbal and written communication skills;
• Proactive and creative problem-solving ability;
• Proficient computer skills in Microsoft Word, Excel, and Outlook;
• Proven track record of delivering an exceptional customer experience, deliver results while controlling shrink and payroll;
• Strong merchandising and visual skills;
• Strong networking, recruiting, training, visual merchandising, and operational skills.

• Minimum of 3-5 years Store Management experience required; minimum of 1 - 2 years multi-store management experience preferred with a focus on the customer experience, knowledge in fashion apparel, and with proven results;
• College degree preferred;
• Ability to travel up to 2-weeks at a time during events.

$80,000.00 - $120,000.00

Annual