Retail Services Associate

hace 2 semanas


Mayagüez, Mayagüez, Puerto Rico The Ups Store Franklin #0738 A tiempo completo

Job Summary

The Ups Store Franklin #0738 is seeking a highly motivated and customer-focused Retail Services Associate to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service to all retail customers, processing packages for courier shipment, and operating a variety of equipment and devices.

Responsibilities

  • Deliver outstanding customer service to walk-in customers and telephone inquiries
  • Practice good listening skills with customers, team members, and leadership
  • Take ownership of the customer's shipping needs and offer viable solutions
  • Operate all equipment, software, and devices in an expert fashion
  • Maintain a clean, organized, and safe working environment

Qualifications

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

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