Retail Services Associate
hace 2 semanas
Job Summary
The Ups Store Franklin #0738 is seeking a highly motivated and customer-focused Retail Services Associate to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service to all retail customers, processing packages for courier shipment, and operating a variety of equipment and devices.
Responsibilities
- Deliver outstanding customer service to walk-in customers and telephone inquiries
- Practice good listening skills with customers, team members, and leadership
- Take ownership of the customer's shipping needs and offer viable solutions
- Operate all equipment, software, and devices in an expert fashion
- Maintain a clean, organized, and safe working environment
Qualifications
- High school diploma or GED required
- Retail/customer service experience
- Good communication and people skills
- Strong computer skills, including Microsoft Office and Adobe Suites
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
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