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Hospitality Team Member

hace 1 mes

Pájaros Barrio, Puerto Rico Tender Greens A tiempo completo
About Us

Tender Greens is a restaurant that delivers inspired food, friendly service, and great value in a comfortable space. We believe that everybody is equally important to our mission.

The Job

We are seeking a Hospitality Team Member to join our team. As a Hospitality Team Member, you will be responsible for achieving our mission of providing each guest with a truly wonderful experience.

  • Act as a brand ambassador and deliver exceptional hospitality and service by greeting guests in a friendly manner and ensuring they are served quickly, efficiently, and accurately.
  • Assist guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments.
  • Master and maintain menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions.
  • Deliver food to guests and refill drinks quickly, efficiently, and accurately.
  • Engage guests in light conversation when appropriate.
  • Maintain a clean and inviting space for our guests by clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to the kitchen for washing.
  • Upkeep the restroom, including sanitizing it on an hourly basis, restocking soap, toilet paper, and paper towels.
  • Set up, stock, clean, and maintain all service stations.
  • Maintain a safe working environment by understanding and exhibiting compliance to the company's required safety policies and standards.
  • Practice safe food handling and sanitation procedures and maintain required food handling certifications where applicable by law.
  • Exemplify Company culture by working as a team to achieve Company goals and standards.
  • Support other areas of the restaurant as necessary.
  • Maintain a professional and presentable appearance according to the Company's Uniform Policy.
Requirements

We are looking for a warm, helpful, hospitable, and guest-focused individual with a sense of fun and a desire to deliver outstanding results. Restaurant or retail experience is helpful, but not necessary.

  • Ability to approach work with a sense of fun while delivering outstanding results.
  • Ability to thrive in a fast-paced environment.
  • Ability to communicate effectively in English.
  • A high level of resourcefulness in solving problems and taking initiative.
  • Ability to understand and meet restaurant standards for health, safety, and excellence.
  • Ability to comply with all company policies, processes, and standards.
  • Must be eligible to work in the United States.
  • Must be a minimum of 18 years old.
  • Ability to work a flexible schedule based on restaurant needs.
  • Food handler's card may be required according to local and/or state regulations.
  • Responsible Beverage Service Certification may be required according to local and/or state regulations.
Physical Requirements

The ideal candidate must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis. Some bending, kneeling, and stooping are required. The candidate must also be able to stand and/or walk for long periods of time and work in a hot kitchen environment.

Benefits

We offer competitive pay + tips, free meals during shifts, and 50% discount while off the clock. Opportunities for development and growth, a fun and inspiring work environment, and the chance to be part of an amazing team.

Hourly Payrate: $17.28 + Tips