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The Clinical Administrator is a key member of the MedStar Health Division of Nursing leadership team, responsible for directing and supervising clinical and administrative resources to ensure high-quality, safe, and cost-effective nursing care for patients and families. This role requires a strong clinical background, leadership skills, and the ability to promote a professional practice environment that supports continuous learning.
Key Responsibilities- Direct and supervise clinical and administrative resources to ensure high-quality patient care.
- Collaborate with the Nursing Leadership team and other administrators to maintain adherence to regulatory and accreditation standards.
- Consult and advise nursing, providers, and other leaders on issues that arise and their resolution.
- Escalate concerns through the chain of command and consult with nursing and hospital administration as needed.
- Function as a liaison between patient care administration and medical staff.
- Create a professional atmosphere and an environment of coaching and development that supports shared governance.
- Ensure effective utilization of the interdisciplinary model of care (IMOC) and associated standards of excellence.
- Rounds on patients to engage, satisfy, and improve the care experience.
- Investigate and follow through on patient complaints and safety events.
- Assist Nurse Leaders in selecting, training, and orienting department personnel.
- Contribute to the development of standards of performance, evaluating performance, and conducting performance management planning for associates.
- Initiate or make recommendations for associate counseling and corrective action.
- Maintain ongoing communication with leaders to review programs, provide feedback, discuss new developments, and exchange information.
- Manage materials, equipment, and supply activities to ensure adequate availability and utilization.
- Communicate material and supply needs to departmental leaders.
- Participate in product selection and evaluation as appropriate.
- Coordinate with the Capacity Management and/or Admissions Departments to strategize for the daily flow of patients into and out of beds.
- Rounds routinely on each nursing unit and other departments to identify empty beds, actual/potential discharges, and transfers.
- Communicate this information back to the Admissions Department.
- Evaluate the effectiveness of bed turnover and communicate with Environmental Services as necessary.
- Monitor high-risk patients and complicated conditions and institute appropriate actions.
- Ensure compliance with unit, divisional, and hospital policies, procedures, as well as regulatory and accreditation standards.
- Prepare written documentation as required.
- Maintain required reports, records, statistics, and notes.
- Receive and review preceding shift reports and notes patients' conditions when rounding on units.
- Coordinate department-wide staffing patterns to meet safe and efficient staffing levels for each unit.
- Adjust staffing to meet patient care needs and to provide adequate and fiscally responsible coverage of all units.
- Assist Nurse Leaders with unit/departmental staffing through coordination of float pool, agency, and per diem personnel.
- Supervise, coordinate, and evaluate patient care services interventions during assigned shift.
- Intervene where necessary to assure optimal patient care outcomes by utilizing approaches and strategies that support and optimize outcomes.
- Takes action to support the National Patient Safety Goals, nursing-sensitive indicators, regulatory requirements, and other identified quality metrics.
- Maintains and demonstrates a professional, patient-first atmosphere and an environment of coaching and development that supports shared decision making, interdisciplinary collaboration, and a high level of patient and associate satisfaction as evidenced by outcomes data.
- Provides shift-based clinical leadership through role modeling professional practice behaviors, proper delegation of activities, and management of the nursing team by maintaining staff accountability.
- Evaluates the need for and contributes to improvement in the professional practice environment.
- Participates in hospital/entity committees, task forces, interdisciplinary forums, and projects (e.g., serious safety event reviews and performance improvement teams) at the request of Nurse Leaders.
- Attends departmental meetings and contributes to the achievement of Magnet Recognition or Pathways to Excellence program.
- Promotes a public image of professional nursing excellence and represents the hospital in community outreach efforts as appropriate.
- Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including, but not limited to, reading the appropriate literature, attending related seminars and conferences, and maintaining membership in professional nursing associations.
- Demonstrates accountability for own professional development and advancement.
- Maintains clinical knowledge and skills and engages in the provision of direct care for a caseload of patients as required.
- Bachelor's degree in Nursing required and Master's degree in Nursing or health-related field preferred.
- 3-4 years of progressive nursing care experience required and leadership and management experience preferred.
- RN - Registered Nurse - State Licensure and/or Compact State Licensure in the State of Maryland or Compact Upon Hire required.
- CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required.
- Additional unit/specialty certifications may vary by department or business unit.
- Excellent problem-solving skills and ability to exercise independent judgment on complex situations.
- Verbal and written communication skills.
- Basic knowledge of various computer software applications and online learning applications, especially Microsoft PowerPoint and Excel.