Account Director

Job Summary:

The Sales Manager will drive sales efforts for assigned venues, acting as front-line sales for the venue sales team. This role will generate scope of work and contracts for leads, utilizing the Company's proprietary sales process to move leads through the sales funnel.

Key Responsibilities:

• Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
• Generate and revise scope of work, quotes, proposals, and contracts based on venue lead needs.
• Utilize the Company's proprietary sales process, including prequalification of leads, quote generation, timely contract confirmations, pricing, and service negotiations.
• Build a deep knowledge of Pinnacle Live's products and offerings, displaying a passion for learning and understanding new technologies.
• Provide hotel leads with necessary resources, including layouts, renderings, and visuals, product suggestions, etc.
• Enter all pertinent client information into Pinnacle Live's CRM platform and develop an individual sales strategy.
• Communicate and collaborate effectively with the In-Venue Sales team and the National Director of Venue Sales.
• Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams.
• Represent Pinnacle Live and hotel venues during site visits, planning meetings, pre-convention, and debrief meetings.
• Deliver 'Gold Standard' customer experiences throughout the sales process, event execution, and post-event follow-up.
• Manage accurate and timely billing of events and clients.

Requirements:

• Bachelor's degree in business or a related field.
• Minimum of two (2) years of experience in a customer service-facing role, with prior sales experience in the hospitality industry preferred.
• Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress.
• Production and Staging experience are preferred, as are Scenic and Decor experience, Rigging, Electrical, and Exhibit experience.