Customer Service Representative

hace 4 semanas


Cerro Gordo, Puerto Rico The Sherwin-Williams Company A tiempo completo

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Work closely with customers to determine their needs and provide recommendations on our products and services.
  • Process sales transactions accurately and consistently, following company policies and procedures.
  • Meet or exceed sales goals, while maintaining a high level of customer satisfaction.
  • Stay up-to-date on product features and maintain a high level of product knowledge.

Requirements:

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, which may include evenings and weekends.

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License.
  • Have at least a High School diploma or GED.
  • Have at least one (1) year experience working in a delivery, retail, or customer service position.
  • Have previous work experience selling paint and paint related products.
  • Have previous work experience operating tinting and mixing equipment.

Language Skills: Ability to read, write, comprehend, and communicate in more than one language. Ability to read, write, comprehend, and communicate in Spanish.



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