Program Manager for Supportive Counseling Family Stabilization

hace 3 semanas

Arroyo, Puerto Rico Camba A tiempo completo

About the Position

The Program Manager will play a crucial role in ensuring the successful implementation of the Supportive Counseling Family Stabilization Program (SCG) at CAMBA. This individual will be responsible for managing all aspects of the program, including staff supervision, contract requirements, grant writing, and community partnerships. The Program Manager will also oversee the development of social marketing campaigns and work closely with staff to set realistic performance targets. Additionally, this role will involve coordinating and supervising day-to-day activities, conducting client progress reviews, and ensuring quality service delivery through periodic internal file reviews and Quality Assurance measures. The ideal candidate will have a strong understanding of contract requirements, excellent communication skills, and experience working with individuals living with HIV/AIDS and related issues.

Key Responsibilities

- Understand all aspects of contract requirements and communicate this understanding to staff.

- Train staff in program responsibilities, processes, and procedures, and ensure that all staff meets contract requirements in their daily work.

- Participate in the grant writing process and other funding initiatives.

- Develop and maintain key community partnerships.

- Oversee the development of social marketing campaigns.

- Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.

- Coordinate and supervise all day-to-day activities of direct reporting staff.

- Periodically observe direct reporting staff engaging with clients and/or supervisory staff.

- Conduct weekly client progress reviews with staff.

- Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients.

- Provide crisis counseling to clients as needed.

- Prepare contract reports and statistical information for both CAMBA management and funder use.

- Complete program forms and reports for the agency's finance, payroll and human resources departments as required.

- Assist in the analysis of program and demographic data to make programmatic improvements.

- Organize onsite and offsite training opportunities for professional development of staff.

- Confer with the Senior Vice President on programmatic and operational matters.

- Attend and represent the organization at staff, funder, and external agency meetings as required.

- Review and sign time sheets.

- Prepare performance appraisals for direct reporting staff.

- Conduct initial intake or assessment of clients and/or clients' families and periodic reassessments as needed.

- Prescreen clients over the telephone for eligibility and schedule intake appointments as needed.

- Plan, coordinate, and facilitate social/peer support events, including group facilitation for clients as needed.

Requirements

- Bachelor's degree (B.A.) and two years of applicable experience and/or equivalent experience. (MSW degree, LMSW preferred.)

- Relevant experience as described above, preferably in a mid-sized (250+ employees) organization.

- Experience working with people living with HIV/AIDS and related issues.

- Familiarity counseling services

- Excellent written & verbal communication.

- Computer literacy in Microsoft Office Suite.

- Bilingual in Spanish or Haitian Creole.

Compensation and Benefits

- Salary: $68,000-$70,000 annually

- CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

Equal Opportunity Employer

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

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